Senior Solutions Engineer

Posted 14ds ago

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Job Description

Senior Solutions Engineer driving technical sales for Cloudera, empowering clients with actionable data insights. Owning the sales process and ensuring customer satisfaction through innovative tech solutions.

Responsibilities:

  • Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
  • Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
  • Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
  • Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
  • Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
  • Presenting product roadmap and vision to inspire your customers to think bigger
  • Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
  • Advocating for your customers’ needs to Product Management and Engineering
  • Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

Requirements:

  • A minimum of 3 years experience in a customer-facing role, ideally in a pre-sales context
  • Bachelor's degree in related field of study or equivalent work experience
  • Valid Security Clearance (Level 2 at the minimum)
  • The ability to create and give technical presentations and demonstrations
  • Experience with some of the following technologies: Big Data, Data Warehousing or Relational Databases
  • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have
  • Data Engineering, Machine Learning and/or AI Operations, Security and Data Governance within the enterprise
  • Unix or Linux
  • Experience gathering and understanding customer business requirements
  • Excellent written and verbal communication
  • Problem solving skills
  • A willingness to learn, a curiosity to discover and a drive to make your customers successful

Benefits:

  • Generous PTO Policy
  • Support work life balance with Unplugged Days
  • Flexible WFH Policy
  • Mental & Physical Wellness programs
  • Phone and Internet Reimbursement program
  • Access to Continued Career Development
  • Comprehensive Benefits and Competitive Packages
  • Paid Volunteer Time
  • Employee Resource Groups