Senior Staff Technical Program Manager – Hosted Infrastructure Operations
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Job Description
Senior Staff Technical Program Manager at Zscaler managing technical programs in Hosted Infrastructure Operations. Reporting to the Director of Technical Program Management within a global cyber security leader.
Responsibilities:
- Manage the entire project lifecycle by developing project charters, planning activities, and tracking milestones to closure
- Provide operational and network support to private customer and vendor-hosted environments
- Deliver management-level visibility and reporting on project status, risks, and information to ensure transparency
- Develop and refine processes, program templates, and documentation to scale the organization
- Coordinate cross-functional communication between system engineers, sales, and product teams to deliver an excellent customer experience
Requirements:
- 8+ years of technical program management experience in networking, cloud operations, infrastructure, or data center technologies
- Proven ability to collaborate effectively with VP-level stakeholders and navigate executive-level communications
- Experience working collaboratively across organizations with strong interpersonal skills to build and foster effective relationships
- Bachelor’s degree in Engineering, Computer Science, or Business
- Professional experience designing, implementing, and troubleshooting networks
- Ability to code or script in one or more languages such as Golang, Bash, Python, or JavaScript
- Hands-on experience working with Netbox
Benefits:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
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