Senior Technical Program Manager – AI Solutions
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Job Description
Senior Technical Program Manager supporting AI Solutions at WEX. Leading internal tooling and service modernization projects across cross-functional teams.
Responsibilities:
- Drive technical implementation projects for AI-enabled internal tooling and service modernization from scope definition to operational readiness.
- Partner with Product and Technology leadership to facilitate planning sessions, ensuring program increments align with business goals and adaptive requirements.
- Develop detailed work breakdown structures (WBS), milestones, and execution plans for system consolidations and workflow enhancements.
- Monitor project progress in partnership with Tech Leads, facilitating course corrections and surfacing risks to stakeholders for timely mitigation.
- Track and coordinate complex dependencies across engineering teams, focusing on application routing, auth systems, and environment configurations.
- Coordinate with security teams to ensure internal services meet governance requirements and modern architectural standards.
- Act as the primary liaison between Architecture, Engineering, and Product teams to ensure transparency and alignment on new ways of working.
- Maintain high standards of data hygiene within the Atlassian suite to support accurate status reporting, metrics-driven decision-making, and financial capitalization.
- Measure project performance against committed goals, using data to drive continuous improvement at the project level.
Requirements:
- Relevant experience in a senior technical program management role managing highly complex, interdependent projects focused on internal tooling and capabilities.
- Experience leading large-scale technical implementations, including vendor onboarding and management and the successful rollout of new enterprise-wide processes.
- Strong technical acumen and program management skills to drive execution.
- Comfort navigating ambiguity, bringing clarity to cross-functional initiatives.
- Experience with AI-enabled technologies and ways of working is helpful.
- Bachelor's Degree or equivalent experience.
Benefits:
- Comprehensive and market competitive benefits
- Support your personal and professional well-being
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