Senior Technical Program Manager

Posted 17ds ago

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Job Description

Senior Technical Program Manager managing complex internal tooling projects for WEX. Partnering with technology leaders to deliver high-impact solutions and drive innovative program execution.

Responsibilities:

  • Drive technical implementation projects for internal tooling, platform migrations, and service modernization from scope definition to operational readiness.
  • Partner with Product and Technology leadership to facilitate planning sessions, ensuring program increments align with business goals and adaptive requirements.
  • Develop detailed work breakdown structures (WBS), milestones, and execution plans for system consolidations and workflow enhancements.
  • Monitor project progress in partnership with Tech Leads, facilitating course corrections and surfacing risks to stakeholders for timely mitigation.
  • Track and coordinate complex dependencies across engineering teams, focusing on application routing, auth systems, and environment configurations.
  • Coordinate with security teams to ensure internal services meet governance requirements and modern architectural standards.
  • Act as the primary liaison between Architecture, Engineering, and Product teams to ensure transparency and alignment on new ways of working.
  • Maintain high standards of data hygiene within the Atlassian suite to support accurate status reporting, metrics-driven decision-making, and financial capitalization.
  • Measure project performance against committed goals, using data to drive continuous improvement at the project level.

Requirements:

  • Experience in a senior technical program management role managing highly complex, interdependent projects focused on internal tooling and capabilities.
  • Strong technical acumen and program management skills to drive execution.
  • Comfort navigating ambiguity, bringing clarity to cross-functional initiatives.
  • Proven ability to communicate effectively with senior stakeholders and deliver solutions with lasting value.
  • Deep understanding of Technical Program/Project delivery.
  • Experience with Agile methodologies and project management tools.
  • Proactive leadership and the confidence to drive complex projects to completion.
  • A proven ability to motivate and align cross-functional teams.
  • Excellent communication skills to influence and manage stakeholders.
  • Experience managing change at an enterprise level.
  • A strong ability to anticipate and mitigate risks, and to efficiently solve complex problems in partnership with leadership.
  • Bachelor's Degree or equivalent experience.
  • Experience leading large-scale technical migrations, including the decommissioning of legacy tools and the successful rollout of new enterprise-wide processes.
  • Experience with Process Optimization.
  • Familiarity with security and compliance requirements (SOC2, PCI, etc.) is helpful.
  • Experience working with Cloud Ecosystems (e.g., AWS, Azure, or GCP) can be helpful, but is not required.
  • Familiarity with common tooling in software development and task management (Jira, Confluence, or similar) can be helpful.
  • Previous experience in FinTech or highly regulated environments can be helpful.
  • Professional certifications (e.g., PMP, Agile Certified Practitioner) are a plus, but not required.

Benefits:

  • Comprehensive and market competitive benefits designed to support personal and professional well-being