Senior Technical Program Manager
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Job Description
Senior Technical Program Manager leading strategic cross-organization programs for Akamai’s distributed cloud and edge platform. Improving processes, performance, and customer satisfaction across product and engineering teams.
Responsibilities:
- Establish cross-functional teams and coordinate subject matter experts to establish, plan, and implement programs
- Manage program plans, dependencies, deliverables, and risks
- Align resources and provide proactive program visibility
- Evaluate and improve processes, tools, and best practices
- Drive cultural change by championing an agile mindset
- Ensure the organization adheres to industry best practices
- Serve as a stakeholder escalation point
- Assist in removing blockers
- Lead strategic programs and initiatives across the division
- Align product, engineering, and cross-functional teams
- Develop processes that measure and improve performance and customer satisfaction
Requirements:
- 8 years of relevant experience
- Bachelor's degree in business management or its equivalent
- Significant experience in Agile processes and methodologies
- Ability to navigate ambiguity, handle risks, and shift gears as needed
- Experience in change management and transformation processes
- Experience with business process, operations, and metric definition best practices
- Good interpersonal, organizational, and communication skills
- Ability to inspire people at all levels of the organization without authority
- Ability to work effectively across a wide range of constituencies in a diverse corporate and client environment
Benefits:
- Annual bonus or incentives
- Equity awards
- Employee Stock Purchase Plan (ESPP)
- Healthcare
- 401K savings plan
- Company holidays
- Vacation in the form of PTO
- Sick time
- Parental leave
- Employee assistance program
- Mental wellness support
- Financial wellness support
- FlexBase work options: at home, in an office, or a combination of both
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