Senior UX Writer
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Job Description
Senior UX Writer creating human, compliant Medicare guidance for Jellyvision’s MyALEXHealth platform. Shaping branching conversations, UX copy, voiceover, and CMS content.
Responsibilities:
- Draft interactive, branching advisor conversations, teaser and marketing videos, articles, UX copy, button labels, and error states
- Maintain consistent voice and tone across product and marketing
- Structure branching and conditional logic so it is followable, buildable, and testable
- Provide engineers with scripts and system requirements
- Account for API data and messy real-world data
- Generate and shape AI voiceover
- Direct live voiceover talent and select effective takes
- Edit, mix, and caption audio to a launch-ready standard
- Own CMS content from first draft through live URL and QA it against the script
- Prepare scripts for Medicare compliance review
- Work with leadership on carrier and CMS feedback and revise content while preserving its quality
- Coach scripts to life and collaborate with designers, engineers, and other collaborators
Requirements:
- 5+ years of experience in a writing-led, multi-disciplinary role spanning interactive content, UX writing, conversational design, content strategy, or digital storytelling
- Writes naturally conversationally and humorously
- Experience with branching logic and messy data
- Strong audio ear for voiceover timing and tone
- Exceptional attention to compliance details
- Ability to use AI as a productivity tool while identifying and avoiding poor-quality output
- Portfolio demonstrating work that makes complex subjects simple and dry subjects engaging
- Experience in interactive, editorial, advertising, or education backgrounds
Benefits:
- Remote work eligibility in AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI
- Access to Chicago-based HQ for local or visiting employees
- Inclusive and diverse workplace
- Training on Medicare’s rulebook, in-house tools, and audio-mixing mechanics
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