Service Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Service Manager responsible for executing large-scale field service projects for Barry-Wehmiller. Leading project coordination, financials, and customer satisfaction in technical service delivery.
Responsibilities:
- Liderar la planificación, coordinación y ejecución de proyectos de servicio de campo, incluyendo instalaciones de equipos, modificaciones, programas de mantenimiento, servicio de emergencia, capacitación y actividades de garantía.
- Gestionar el rendimiento financiero del proyecto desde la cotización hasta la facturación, incluyendo seguimiento presupuestario, resolución de discrepancias y soporte de cobranza.
- Definir el alcance del proyecto, preparar estimaciones de servicio y comunicar requisitos a los recursos técnicos y partes interesadas.
- Seleccionar, negociar y gestionar contratistas, incluyendo definición del alcance, supervisión del rendimiento y coordinación de proyectos en el sitio.
- Coordinar personal, logística de viaje, disponibilidad de piezas y recursos de terceros para apoyar la ejecución del proyecto.
- Revisar y aprobar mano de obra de servicio, gastos e informes mientras se proporciona actualizaciones regulares sobre el estado del proyecto.
- Liderar sesiones de planificación integrada (IPS) y asegurar la ejecución de planes de proyecto, requisitos de seguridad, comunicaciones con el cliente, pruebas de aceptación en el sitio y resolución de problemas.
- Monitorear la efectividad del servicio, el rendimiento del equipo y la satisfacción del cliente, impulsando la resolución oportuna de problemas en el campo.
- Asegurar el cumplimiento de las normas de seguridad de la empresa y del cliente y fomentar una cultura de mejora continua.
- Apoyar el desarrollo del equipo de servicio en campo a través de participación en contratación, capacitación y revisiones de desempeño.
Requirements:
- Título universitario con más de 8 años de experiencia en fabricación de equipos de capital, ingeniería, ventas o gestión de servicios de campo; o un título asociado/certificado con más de 10 años de experiencia relevante.
- Experiencia comprobada en gestión de proyectos supervisando proyectos de servicio técnico complejos.
- Fuertes habilidades de análisis de problemas, toma de decisiones, organización y comunicación.
- Dominio de aplicaciones de Microsoft Office.
- Capacidad para viajar según se requiera.
- Se prefieren habilidades en XA, Infor CRM y sistemas CPQ.
- Las habilidades bilingües son una ventaja.
Benefits:
- No se mencionaron beneficios específicos en la descripción del trabajo.
Similar Jobs
Service Manager – Exposure Response
Service Manager overseeing Exposure Response leading critical cybersecurity initiatives at Allstate. Managing rapid response to threats while coordinating across engineering, intelligence, and incident response teams.
Service Manager – Exposure Intelligence
Service Manager in Exposure Intelligence managing vulnerability and risk assessment at Allstate. Leading teams and driving strategic cybersecurity initiatives with a focus on risk management.
National Fleet Manager
National Fleet Manager managing government fleet accounts for Goodyear. Driving growth and retention while aligning solutions to customer needs in the West Region.
Manager, Implementations
Manager, Implementations leading a team to deliver scalable onboarding for the Knock platform. Collaborating cross-functionally for timely resolutions and improved customer outcomes.
Manager, Commercialization
Manager, Commercialization at TreeHouse Foods overseeing product launches and lifecycle management. Collaborating with various departments to ensure timely execution and alignment with business objectives.
Test Manager, German-speaking
Test Manager developing end-to-end test strategies and concepts for clients on transformation projects. Driving test automation and collaboration with IT and business teams.
CMS Manager
Industrial Sales Manager overseeing Castrol’s Chemical Management Services, focusing on growth targets and team development across the US. Requires strong understanding of the US industrial market and up to 25% travel.
Senior Manager, Liability Claims
Senior Manager overseeing liability claims management activities, developing proactive claims management strategies to protect organizational value. Leading a team and collaborating with various internal and external stakeholders.
Contestable Life Claims Manager
Claims manager at American Income Life supervising claims associates and ensuring accurate processing. Leading team development and maintaining regulatory compliance with Life and Accident policies.
Senior Manager, Player Experience
Senior Manager for Player Experience at Chess.com, the #1 platform for chess. Leading user research efforts to enhance player experiences across all levels of engagement.
Inside Channel Manager
Inside Channel Manager at EPIC iO Technologies supporting channel growth and partner development. Collaborating with leadership and sales teams to enhance revenue and performance.
Solar Inspections Manager
Inspection Manager leading residential solar inspection operations at SpartanX LLC. Overseeing inspection scheduling, quality control, and team performance for efficient project completion across multiple markets.
Service Manager
Service Manager managing strategic accounts remotely for a digital transformation startup, ensuring partnership experience and driving business objectives.
Personal Injury Case Manager – Pre-Litigation
Pre-Litigation Case Manager at Parnall Law Firm, guiding clients through personal injury cases. Ensuring organization, advocacy, and communication throughout case resolutions.
Technical Product Manager
Product Manager shaping digital products at VALUE AG, a key player in real estate valuations. Collaborating with tech, design, and stakeholders to deliver impactful solutions.
IT Specialist – Dynamics 365 Integration Manager
Integrating and managing Microsoft Dynamics 365 ERP systems for a global environmental technology company. Involves project participation and technical responsibility in a collaborative IT team environment.
Clinical Education Manager – Invasive Cardiology
Clinical Education Manager developing training programs for Invasive Cardiology clinical applications. Ensuring compliance, management of escalations, and promoting clinical education throughout the customer lifecycle.
Case Manager
Case Manager connecting patients with innovative CAR T-cell therapies and managing their cases. Responsibilities include coordinating with healthcare providers and ensuring efficient communication throughout the process.
Tank Cleaning Portfolio Manager
Valve Portfolio Manager driving market share in U.S. through strategic sales practices. Collaborating with teams to develop sales tools and participating in significant sales opportunities.
Manager, Commercial Data Strategies
Manager overseeing Commercial Data Strategies at Johnson & Johnson to support healthcare innovations. Leading data management projects and improving commercial operations and sales effectiveness.