ServiceNow Project Management Implementation Manager
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Job Description
ServiceNow Project Management Implementation Manager implementing SPM and PPM capabilities. Consulting with stakeholders to enhance project management capabilities and support enterprise workflows.
Responsibilities:
- Assist with the design, configuration, and implementation of ServiceNow’s Strategic Portfolio Management (SPM) and Project & Portfolio Management (PPM) capabilities.
- Act as a trusted partner to PMO stakeholders and DTE teams for portfolio, demand, and project management capabilities.
- Understand business strategy, investment priorities, and delivery models, and translate them into ServiceNow SPM / PPM solutions.
- Lead the functional design, configuration, and implementation of ServiceNow SPM / PPM modules.
- Develop and maintain lifecycle plans for SPM / PPM capabilities, including Hypercare and adoption improvements.
- Manage relationships with ServiceNow implementation partners, system integrators, and internal delivery teams.
- Support data migration and transition from legacy portfolio or project management tools into ServiceNow.
Requirements:
- Bachelor's degree in technology discipline or equivalent
- 6+ years of experience delivering ServiceNow solutions
- Strong functional expertise in ServiceNow SPM / PPM capabilities
- Solid understanding of project delivery methodologies, including Agile, hybrid, and traditional delivery models
- Proven ability to build productive partnerships with business stakeholders
- Experience translating complex business needs into scalable ServiceNow configurations
- Strong analytical, problem-solving, and prioritization skills
- Excellent written and verbal communication skills.
Benefits:
- Compensation, medical benefits, fringe benefits and other terms and conditions shall be provided by the third-party agency partner upon offer.
- This role will be eligible for overtime pay, in accordance with federal and state requirements.
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