Site Reliability Engineer
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Job Description
Site Reliability Engineer supporting Centric Software’s SaaS Shoppingfeed product. Managing reliability, Docker workloads, deployments, and customer-facing services across cloud infrastructure.
Responsibilities:
- Support the Shoppingfeed product as part of the Site Reliability Engineering team
- Work closely with software developers, infrastructure engineers, security, and QA colleagues
- Diagnose and resolve application-level reliability and performance issues across the nginx → PHP-FPM → application → database/cache path
- Tune and scale the web-serving layer under production load, including PHP-FPM pool sizing, process management, nginx timeouts, buffering, upstream keepalive, and capacity planning
- Develop, maintain, and support Docker-based workloads
- Own product deployment and upgrade processes end to end
- Support and troubleshoot running customer-facing services
- Spend approximately 50% of time with product teams to define, explain, implement, and roll out improvements
- Improve the product and underlying infrastructure collaboratively with the team
- Define reliability metrics and ensure they are maintained across systems
- Participate in on-call and on-duty rotations
Requirements:
- 2+ years proven experience with Linux CLI
- 2+ years proven experience with Docker or other container technology
- Strong hands-on experience with PHP applications and PHP-FPM process management
- Ability to read and debug application code
- 5+ years proven experience with Git
- Knowledge of Linux Kernel, Load Balancing, PHP, AWS S3, container orchestration, MySQL/MariaDB, and Elasticsearch
- B2 English
- Preferred: 3+ years proven experience with configuration management tools such as Ansible, SaltStack, Puppet, or Chef
- Preferred: 1+ years proven experience with Kubernetes
- Preferred: 3+ years proven experience managing clustered Linux servers
- Preferred: 2+ years experience working in a team on large Git projects
- Preferred: 3+ years proven experience with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins
- Preferred: Experience with monitoring tools such as Datadog, Prometheus/Grafana, or Kibana/Elasticsearch
- Preferred: 2+ years proven experience managing Elasticsearch clusters
- Preferred: 2+ years proven experience managing MySQL/MariaDB
- Proven experience troubleshooting complex issues
- Preferred: 3+ years proven experience with at least one cloud provider, ideally AWS
- Preferred: 3+ years proven experience with infrastructure-as-code tools, ideally Terraform
- Experience with RabbitMQ is a plus
- Willingness to participate in on-call and on-duty rotations
Benefits:
- Versatile job with high personal responsibility and global challenging tasks
- Professional, international working environment with flat hierarchies and short decision-making paths
- Co-operative and respectful corporate culture with fun at work and room for own ideas
- Learning, development and growth support from the international team
- Flexible work schedules
- Remote or office-based work
- Competitive salary
- Corporate healthcare insurance plan after probation period
- Access to Company Mobility Program
- Extra paid leave days package, starting with 25 days yearly total and growing with seniority
- Therapy sessions through the Employee Assistance Program
- Modernly equipped and pet-friendly workplace
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