Software Engineer, Test
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Job Description
Software Engineer responsible for automated test coverage for ServiceTitan's Dispatch Engineering team. Building tests with Playwright for a high-impact, AI-forward squad.
Responsibilities:
- Build and maintain end-to-end and component tests in Playwright for the custom dispatch board and related technician workflows, while maintaining existing Cypress suites during migration.
- Build and maintain K6 load and performance tests for high-traffic Dispatch paths and help interpret results.
- Integrate tests into the CI/CD pipeline so they run automatically in the squad's continuous-deployment environment.
- Use Claude and AI-assisted workflows as your default method for test creation, debugging, and investigation.
- Perform exploratory validation of new features in lower environments and help sign off production deployment of hotfixes.
- Identify, document, and track defects in Jira with clear, reproducible reports — steps to reproduce, severity, and potential impact.
- Participate in daily stand-ups, sprint planning, and grooming sessions, providing feedback on test results, coverage, and acceptance criteria.
Requirements:
- 1–3 years of experience in software test automation (UI and API).
- Foundational knowledge of web testing elements: HTML, CSS, XPath, and object-oriented programming concepts.
- Familiarity with JavaScript/TypeScript (C# is a plus).
- Working knowledge of Git and code-deployment concepts.
- Solid grasp of software testing fundamentals — SDLC and functional, regression, unit, and integration testing.
- Demonstrated use of AI coding assistants (Claude, Copilot, or similar) in a real testing or development workflow, and genuine enthusiasm for making AI a core part of how you work.
- Self-motivated, proactive, and detail-oriented, with the judgment to know when to ask for guidance.
- Familiarity with Jira for defect tracking and test-case management.
- Nice to have: Hands-on experience with Playwright or K6.
- Exposure to CI/CD tooling (TeamCity, Jenkins, CircleCI, GitHub Actions, or similar).
- Experience building or sharing reusable AI skills/prompts for engineering tasks.
- Familiarity with the Test Pyramid and Agile Test Quadrants.
- Experience testing complex front-end or rendering-heavy UIs.
Benefits:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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