Solution Engineer
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Job Description
Qualified Solutions Engineer delivering world-class product demonstrations and driving product development at Salesforce. Collaborating with Account Executives and providing technical insights to enhance customer success.
Responsibilities:
- Showcasing Qualified to prospective customers with world-class product demonstrations
- Custom demos, discovery demos, and technical workshops on the scale of ~15 per week
- Become a subject matter expert on Qualified’s capabilities, customer stories, and best practices
- Build a deep understanding of Salesforce architecture, marketing automation, data enrichment, and other high-leverage technologies
- Own the technical discovery and qualification process for Qualified prospects
- Provide guidance on technical deal strategy
- Partner with Account Executive teams to identify customer business goals, needs, and pains
- Provide technical responses to Security Questionnaires
- Write technical blog content about Qualified capabilities
- Act as the voice of the customer by translating, aggregating, and representing product feedback to the Product and Engineering teams
- Monitor industry news on technology products, partners, and competitors
Requirements:
- Bachelor's Degree
- 5+ years of relevant Solutions Engineering experience
- Experience in Salesforce CRM, marketing automation, and data enrichment
- Excellent communication skills and polished presenter
- Ability to relate complicated concepts to non-technical people while maintaining the ability to speak credibly to highly technical people
- Solution sales driven and a clear understanding of the business value
- Proven experience providing pragmatic solutions to a complex set of customer requirements that lead to winning the deal
- Comfortable leading presentations and demos of our platform to large groups
- Proven capacity to quickly absorb new concepts and technologies
- Perform well under uncertain, high pressure, and high impact conditions
- Documented programming experience (frontend or backend programming languages; Apex is a plus)
Benefits:
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
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