Solution Architect
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Job Description
Solutions Architect specializing in optimizing Salesforce platforms and enterprise data environments. Leading architectural decisions and integrations to drive performance at AI native B2B digital agency.
Responsibilities:
- Lead the optimization of cross-cloud Salesforce implementations (Data Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Service Cloud, custom platforms) to improve Consumer Marketing performance, scalability, and maintainability.
- Evaluate existing architectures to identify technical debt, performance bottlenecks, and opportunities for consolidation or modernization.
- Design extensible, future‑ready solutions that support enterprise growth, high data volumes, and complex business processes.
- Architect and optimize integrations between Salesforce and enterprise data platforms (data lakes, data warehouses, MDM systems, ERP, and external services).
- Optimize system performance through refined data models, indexing strategies, asynchronous processing, and optimized automation.
- Design for high availability, fault tolerance, and secure access across enterprise environments.
- Partner with business leaders, product owners, and delivery teams to translate business needs into optimized technical solutions.
- Provide architectural guidance and decision frameworks that balance speed, cost, risk, and long‑term value.
- Influence enterprise standards, best practices, and architectural roadmaps.
- Ensure solutions adhere to enterprise security, compliance, and regulatory requirements.
- Implement role‑based access controls, data protection strategies, and audit‑ready architectures within Salesforce and connected systems.
- Drive continuous optimization through monitoring, analytics, and performance tuning.
- Evaluate and adopt emerging Salesforce features and data technologies to improve solution efficiency and reduce total cost of ownership.
- Collaborate with delivery teams on scalable design patterns and optimization best practices.
Requirements:
- Bachelor’s degree in Computer Programming, Software Engineering, IT Management, or a related discipline, or equivalent Salesforce experience of more than 5 years.
- Exceptional interpersonal and communication skills, with a proven ability to build strong, effective relationships and influence across technology teams and senior leadership.
- Proficiency in Agile delivery methodologies, demonstrating flexibility and efficiency in dynamic environments.
- Experience with Omnichannel marketing integrations (Social, SMS, Chat) and real-time marketing solutions.
- Capable of executing cross-cloud implementations across the Salesforce ecosystem.
- Expertise in Salesforce Marketing Cloud technologies: Automation Studio, Content Builder, Journey Builder, and related database integration/management.
- Experience with Salesforce CRM reporting & analytics.
- Have familiarity with AMPscript, HTML, CSS, and JavaScript.
- Proficient in SQL, complex data models and adept at designing and implementing API integration solutions (REST/SOAP/BULK, Streaming APIs) including mobile app SDKs and security standards (TLS, SSL, data encryption).
- Strong troubleshooting skills with the ability to identify and resolve platform-related issues.
- Salesforce Marketing Cloud Consultant and Data Cloud certifications preferred.
- Salesforce Admin or other CRM consultant certifications are recommended.
- Future-Ready Skills (Nice to Have) - Experience with AI‑enabled platforms, modern data architectures, and composable enterprise design, shaping the next generation of scalable, Salesforce‑centric solutions.
- Familiarity with CRM and marketing technology ecosystems, including environments where AI and automation enhance business operations and customer experiences.
- Exposure to AI, automation, and intelligent capabilities, such as Salesforce AI features (predictive insights, intelligent automation, and Copilot‑style assistants) integrated with enterprise data environments.
- Experience supporting platform‑based, reusable delivery models across multiple clients or business units.
- Strong enterprise influence, systems thinking, and change leadership, with the ability to translate complex architectural decisions into clear business impact for executive stakeholders.
Benefits:
- medical, dental, and vision coverage
- a 401(k) retirement plan
- paid holidays
- Flexible Time Off (FTO)
- additional programs focused on wellness, financial security, and professional growth
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