Solutions Engineer

Posted 1hrs ago

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Job Description

Solutions Engineer designing healthcare provider-data solutions and integrations for CertifyOS, an API-first healthcare data infrastructure company. Building AI workflows to scale Solutions Engineering.

Responsibilities:

  • Report to the Head of Solutions Engineering
  • Own solution design for a segment of the pipeline
  • Run discovery, technical scoping, product demonstrations, and solution design for mid-market deals from the first technical conversation through project kickoff
  • Partner with Account Executives on mid-market deals as the technical lead from discovery through close
  • Run discovery sessions with payer and provider organization stakeholders across credentialing, operations, IT, and compliance
  • Map prospects’ current-state provider data workflows and design future states on the CertifyOS platform
  • Scope integrations with client systems, including APIs, file-based roster exchange, SFTP, and SSO
  • Deliver tailored demos and produce client-facing solution design documents, scoping summaries, and RFP/RFI responses
  • Bring prospect feedback to Product and Engineering to shape the roadmap
  • Identify repetitive, high-effort parts of the Solutions Engineering workflow
  • Design, build, and maintain AI-powered workflows, prompts, and tools
  • Test workflows on personal deals, then roll them out to the team with documentation and training
  • Turn one-off deliverables into reusable templates, playbooks, and a searchable knowledge base
  • Track impact such as hours saved and turnaround time, and share results with leadership

Requirements:

  • 3–6 years in a customer-facing technical role at a B2B SaaS company or Consulting Firm, such as Solutions Engineer, Sales Engineer, Solutions Consultant, or Implementation Consultant
  • Background in health tech, healthcare operations, or provider data management
  • Experience running discovery and technical scoping on deals with enterprise or regulated buyers
  • Ability to turn complex, messy operational workflows into a clear solution design and explain it to both business and technical audiences
  • Fluency and experience consulting directly regarding integrations: REST APIs, file-based data exchange, SFTP, and SSO
  • Ability to digest, advise on, and consult regarding the implementation of APIs
  • Fluency with AI tools to build scalable systems, such as Claude Code
  • Clear, precise writing
  • Legally authorized to work in the country where this role is based

Benefits:

  • 100% coverage of health, dental, and vision insurance premiums for employees
  • Unlimited PTO for the US-based team
  • At least two weeks off each year to recharge
  • Health insurance for employees in India
  • Statutory leave benefits for employees in India
  • Additional wellness (menstrual) leave for women in India