Solutions Integration Engineer
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Job Description
Solutions Integration Engineer at AI startup transforming customer calls through AI voice systems. Oversee integrations and work closely with engineering team.
Responsibilities:
- Lead end-to-end integration delivery - from scoping and design to development, testing, and deployment - ensuring all solutions meet business requirements and production-ready standards
- Collaborate with the Lead Engineer to manage the integration lifecycle: define requirements, structure and assign tasks, monitor execution, and achieve timely delivery
- Architect and document integration solutions using Python, REST, gRPC, Kafka, Redis, Postman, and SQL, supported by UML, DFD, ERD, and BRD documentation
- Oversee daily project operations by planning sprints, tracking progress, resolving blockers, and maintaining delivery momentum
- Engage stakeholders to align goals, manage scope, and prevent deviations from agreed priorities
- Drive Agile/Scrum practices, facilitate ceremonies, maintain backlogs in YouTrack, and provide transparent reporting
- Ensure system reliability post-deployment through proactive monitoring with Grafana and other observability tools
- Maintain accountability for all milestones by delivering results under pressure while upholding strict implementation and delivery standards
- Conduct thorough code reviews and uphold a clean, consistent, high-quality code base
Requirements:
- 3+ years of hands-on backend development experience
- 2+ years in project management or account-facing roles where you owned delivery
- Strong technical toolkit including Python, REST, gRPC, UML, BRD, DFD, ERD, Postman, GAP analysis, CJM, SQL, Apache Kafka, and Redis
- Background as an acting or former backend engineer
- Experience working with Agile/Scrum processes and tools like YouTrack and Grafana
- Proven stakeholder management and scope-control skills
- Strong communication and time-management skills, consistently delivering results under tight deadlines and pressure
- English language B2+ (both writing and speaking)
- Fluency in Russian language
- PMI, PMP, PSM, and PSPO certifications are a plus
Benefits:
- Remote-first flexibility: fully remote role with working hours aligned to 9:30 AM – 6:30 PM UTC
- High-impact role: your help determines how partners and customers realize value from AI employees, with clear revenue and performance outcomes attached to your work
- Cutting-edge AI product: contribute to a platform that lets businesses and agencies deploy voice and chat AI employees in minutes across multiple channels and tools
- Fast-moving startup environment: work in a lean, engineering-led organization that values speed, ownership, and pragmatic problem-solving over process for process’s sake
- Join a company founded by proven entrepreneurs with a track record of building successful, globally-adopted technology solutions
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