Spanish Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative supporting online advertisers via phone, chat, email, and appointments in a global digital business services company. Join an international team and gain professional development opportunities.
Responsibilities:
- Deliver customer support to online advertisers via phone, chat, email, and scheduled appointments
- Assist customers with advertising campaign management, billing and invoice inquiries, account settings, technical issues, and ad performance
- Resolve customer inquiries by collaborating with internal and external stakeholders
- Conduct proactive customer follow-ups and callbacks to provide tailored, solution-oriented support
- Identify opportunities to recommend and upsell relevant product features and services
Requirements:
- Excellent Spanish language skills (spoken and written)
- Very good English skills
- Service-oriented, patient, and friendly manner
- Professional communication skills and corresponding soft skills
- Experience in online advertising and customer service is an advantage
- Sales aptitude with the ability to upsell features and services
- High technical affinity and strong PC proficiency (internet, Microsoft Office, troubleshooting)
Benefits:
- Remote work (home office) with occasional on-site visits to the office
- Certified product and communication training
- Support network of Subject Matter Experts, Coaches, and Team Leads
- Specialized training programs to support your progression in online advertising
- Integration into an international team with a multicultural environment
- Regular employee events, competitions, prizes, and engagement activities throughout the year
- Incentive scheme where strong performance is rewarded financially
- Attractive employee discount partnerships (e.g., fitness, fashion)
Similar Jobs
Customer Service Specialist
Customer Service Specialist managing customer inquiries via email and chat for DTC specialty food company. Handling order modifications and troubleshooting common issues in a remote setup.
Sales Support Specialist
Sales Support Specialist at Aquatic Informatics ensuring seamless sales support operations and managing CRM data accuracy. Collaborating cross-functionally to enhance customer experience and support revenue growth.
Customer Service Representative II
Customer Service Representative assisting internal and external customers with order entry. Providing customer support and maintaining accurate records of transactions and interactions.
Customer Service Advocate II
Customer Service Advocate providing prompt, accurate responses to customer inquiries and resolving issues effectively. Maintaining records and assisting with customer service improvements in a remote setting.
Customer Service Representative – Personal Lines
Client Relations Analyst providing support to customers for The Baldwin Group's insurance services. Engaging with clients on their inquiries while ensuring high-quality service and relationship management.
Licensed Client Support Specialist – Personal Lines
Client Relations Analyst assisting advisors in analyzing client data and creating risk management solutions. In fast-paced insurance firm, handling documentation and client service tasks.
Customer Service Advocate II
Customer Service Advocate providing prompt responses to customer inquiries with a focus on effective relations. Resolving issues and maintaining departmental standards as part of a remote role.
Operations Support Representative
Operations Support Representative monitoring and facilitating radiology workflow for client support in a remote capacity. Handling a high volume of calls with a focus on patient care and communication.
Customer Support Specialist
Support Specialist providing quality software support and solutions for SureCost's users in a remote environment. Engage with end users and enhance their experience with our software applications.
Customer Service Representative – Commercial Products
Customer Service Representative for Medica's health plans, resolving member inquiries via telephone. Handling claims, enrollment, and billing with a focus on exceptional service.
Customer Service Representative – Government Products
Customer Service Representative for Medica handling member inquiries regarding health claims and service. Responsible for service recovery and ensuring exceptional customer satisfaction in a fully remote environment.
Customer Support Representative
Customer Support Representative enabling customers to achieve their business goals at a healthcare SaaS company. Collaborating with product experts and supporting customer success for smart staff scheduling.
Asesor de Servicio al Cliente – Descansa domingos y festivos
Customer Service Advisor at Emtelco providing remote support to clients in Medellín. Responsible for addressing customer needs and ensuring positive experiences through effective solutions.
Atencion al Cliente, Turno Tarde
Trabaja en atención al cliente desde casa a tiempo completo con GEA PERU. Oportunidad de desarrollo en una empresa con 23 años en el mercado assistencial.
Customer Service Representative
Customer Service Representative for Anchor Utility helping customers with utility billing inquiries. Resolving issues and providing exceptional customer experience in a remote capacity.
Customer Service Representative
Customer Service Representative assisting customers with utility billing inquiries via phone and email. Focused on exceptional service and problem-solving in a fully remote environment.
Customer Service Representative
Customer Service Representative assisting multifamily property owners with utility billing questions and providing support. Resolving inquiries and ensuring customer satisfaction in a fully remote work environment.
Customer Service Representative
Customer Service Representative for utility billing and account maintenance, delivering exceptional customer support from anywhere. Passionate about solving problems and enhancing customer experience.
Customer Service Representative
Customer Service Representative delivering support for utility billing inquiries and account management for multifamily properties. Engaging with customers and resolving issues in a fast-paced remote environment.
Customer Service Representative
Customer Service Representative managing utility billing inquiries remotely for multifamily property owners. Providing exceptional customer support through various communication channels.