Staff Product Engineer – Developer Experience
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Job Description
Staff Product Engineer building developer tools, CI/CD platforms, and AI workflows for Ancestry’s family-history service. Owning discovery, design, engineering, rollout, and adoption of internal products.
Responsibilities:
- Own a developer workflow, tool, or user problem through discovery, definition, design, build, rollout, and adoption
- Conduct product discovery by interviewing engineers, product managers, and designers and reviewing support tickets, usage data, and CI logs
- Frame problems, define target users and outcomes, determine what not to build, and sequence useful releases
- Design experiences including flows, states, empty states, and error cases
- Prototype in Figma or code
- Build TypeScript and React interfaces, backend services and APIs, CLIs and terminal UIs, GitHub Apps and Actions, Harness pipeline templates, and Atlassian and Figma integrations
- Apply AI through agent workflows, context and tool design, and MCP servers with evaluations, human review points, cost and latency budgets, and guardrails
- Maintain consumer-grade quality for internal software, including responsiveness, accessibility, error messaging, and accurate documentation
- Define and measure outcomes through adoption instrumentation and published findings
- Earn adoption through design partners, pilots, launch posts, office hours, and clear migration paths
- Turn one-off wins into reusable building blocks and make technical decisions for owned work
- Coordinate with teammates and involve the team when decisions affect workflows outside the owned area
Requirements:
- 5+ years of professional software engineering experience, excluding internships
- Track record of shipping software people chose to use
- Experience leading a complex project from unclear requirements through launch
- Ability to coordinate with other teams and make sound scope and implementation tradeoffs
- Strength in at least one relevant engineering area, such as TypeScript and React or Go, Python, Java, or Rust
- Ability to work effectively across adjacent engineering layers
- Experience building developer-facing software such as CLIs, internal platforms, SDKs, CI/CD tooling, or IDE integrations
- Ability to explain what made developer-facing software useful
- Ability to reason about LLM-based capabilities, failure modes, and human review
- Ability to seek user input and reason about interaction and failure states
- Clear written communication in specs, documentation, changelogs, and launch notes
- Comfort with ambiguity
- Must pass a background check
Benefits:
- Eligibility for bonus
- Equity
- Comprehensive health, dental, and vision benefits
- Location-flexible work approach: nearest office, home, or hybrid of both, subject to location restrictions
- Competitive compensation
- Collaborative workplace
- Opportunity to make a meaningful difference
- Reasonable accommodations for qualified individuals with disabilities
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