Supply Chain Analyst
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Job Description
Remote Supply Chain Analyst managing Burroughs asset returns, inventory transactions, and logistics coordination. Reporting metrics, supporting field technicians, and improving ERP and supply chain processes.
Responsibilities:
- Track and reconcile the return of customer and Burroughs-owned assets
- Arrange pick-up of assets from vendors or customer sites
- Assist with system setup for new field technicians
- Report performance metrics and departmental key performance indicators
- Process inventory transactions to move assets between BRC/Main Warehouse locations, 3PL locations, and field technician sites
- Receive parts from field technicians into the BRC repair system database
- Communicate receiving discrepancies with Field Operations
- Reconcile customer-owned inventory received at the wrong location and coordinate returns to the proper location
- Provide feedback to the Repair Operations Manager on parts needed at 3PL locations
- Prepare unsupported products or products with excess demand for shipment to third-party repair vendors
- Participate in continuous process improvement initiatives within Supply Chain
- Assist with training Field Operations personnel on proper part return procedures
- Participate in ERP systems integration efforts
- Perform other related tasks as assigned
Requirements:
- High school diploma or GED required
- Prior logistics or equivalent business experience required
- Standard Microsoft applications, including Windows, Outlook, Excel, and Word preferred
- Problem solving/analysis skills
- Ability to work well with co-workers to resolve issues and problems
- Customer service focus
- Strong verbal and written communication skills
- Ability to work independently
- Leadership
- Attention to detail
- Thoroughness
- Ability to stand regularly and use hands to finger, handle, or feel objects, tools, or controls
- Ability to climb or balance
- Ability to walk; reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear
- Ability to regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds
- Close vision, peripheral vision, depth perception, and ability to adjust focus
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