System Engineer – Digital Workplace
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Job Description
System Engineer ensuring stable Digital Workplace operations through modern IT solutions and user support. Collaborating with teams to optimize Microsoft and virtualization environments.
Responsibilities:
- Ensuring a stable, secure and high-performance Digital Workplace operation through 2nd-level support for modern enterprise workspace environments
- Analyzing, troubleshooting and permanently resolving complex incidents in Citrix Virtual Apps & Desktops and Azure Virtual Desktop (AVD)
- Operating, administering and continuously improving Virtual Desktop Infrastructure (VDI) and remote access solutions in hybrid cloud and on-premises scenarios
- Administering and supporting Microsoft Remote Desktop Services (RDS), including integration into Citrix and AVD environments
- Managing, configuring and troubleshooting thin clients in VDI and AVD environments to ensure a reliable user experience
- Proactive service optimization, standardization and automation within managed services, and collaboration with 3rd-level support, engineering and project teams, including technical documentation and operational concepts
Requirements:
- Initial professional experience with RDS, Citrix or comparable digital workplace and VDI solutions
- Solid knowledge of Microsoft technologies, in particular Microsoft 365, Windows Server, Windows 11, as well as Active Directory, DNS, DHCP and Group Policy
- Experience with virtualization and hypervisors such as VMware, Hyper-V or XenServer in hybrid IT and cloud environments
- Structured approach to problem-solving
- Pragmatic problem-solving, strong communication skills, flexibility and self-organization
- On-site visits to customers — approximately 20% of working time, primarily in southern Germany
- Additional knowledge or certifications, e.g. Azure AZ-140, Citrix (CCAV, CCE-V, CCP-V), IGEL, Microsoft 365, as well as basic knowledge of firewalls, certificates or endpoint security (e.g. Sophos)
- German and English language skills
Benefits:
- 30 days of annual leave
- Flexible working hours
- Up to 25 days working from other EU countries
- Certifications and individualized training
- Modern work environment with clear structures
- Attractive salary
- JobRad (company bicycle leasing)
- Company pension scheme
- Support via meinEAP, our free counseling service — also available for your family
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