Systems Administrator, Monday to Friday, 12 PM to 9 PM EST Shift
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Systems Administrator providing remote IT support and troubleshooting for diverse clients. Collaborating across teams to resolve escalated incidents and manage service requests effectively.
Responsibilities:
- Provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests.
- Perform secondary response and advanced troubleshooting of escalated customer issues.
- Analyze and document unfamiliar client server, workstation, and network environments.
- Support and troubleshoot diverse computing environments across a wide range of business clients.
- Troubleshoot and resolve high-level workstation, server, and network incidents independently.
- Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution.
- Set and manage client expectations throughout the troubleshooting process.
- Develop, document, and help implement client standards based on Thrive best practices.
Requirements:
- 3–5 years in IT support/operations, including MSP or multi-tenant experience.
- Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
- Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
- Experience with endpoint security (EDR/AV), backup/DR, patch management.
- Proficient with PowerShell scripting and automation.
- Strong incident management, change control, and documentation.
- Excellent written and verbal communication, documentation, and time-management skills.
- Ability to work independently and collaboratively in a team environment.
- Availability to work after hours or participate in on-call rotations as required.
- Excellent customer service skills.
Benefits:
- Work hard, play hard environment
- Opportunities for professional development and training
- Remote work options
Similar Jobs
Infrastructure Administrator, Systems Administrator
Infrastructure Administrator / Systems Administrator supporting and maintaining enterprise applications, servers, and infrastructure environments with strong Linux administration experience.
Systems Administrator – Monday to Friday, 11 AM to 8 PM EST Shift
Systems Administrator providing remote support across diverse computing environments for IT operations. Handling escalated incidents and offering guidance with technical expertise in a fast-paced environment.
Linux Administrator
Linux Administrator supporting the US Department of the Treasury's TCloud enterprise cloud development effort. Managing Linux systems across cloud platforms including AWS, Azure, OCI, and GCP.
PDM/PLM Systems Administrator
PDM/PLM Systems Administrator supporting Autodesk Vault and cross-functional stakeholders for Flex company. Ensuring data integrity, process consistency, and system improvements.
Systems Administrator
Systems Administrator providing remote support across diverse environments at Thrive. Handling escalated incidents and contributing to IT solutions with opportunities for growth.
System Administrator
Atlassian Systems Administrator managing and evolving the Atlassian Cloud platform for Veracity. Collaborating with various teams to optimize workflows and reduce manual tasks.
System Administrator – Windows, VMWare
System Administrator managing Windows Server and VMware environments for a global data solutions company. Collaborating on infrastructure planning, upgrades, and providing client technical support.
Junior Systems Administrator – Voice Engineer
Junior Systems Administrator managing VoIP and infrastructure support in hospitality firms. Focusing on system health, troubleshooting, and technical documentation.
Junior System Administrator
Junior System Administrator maintaining IT infrastructure for US Urology Partners. Collaborating with senior team members on installation, configuration, and support of systems and networks.
Mainframe Systems Administrator
Mainframe Systems Administrator providing operational support for data processing in government and intelligence sectors. Engaging in daily production activities and ensuring adherence to SLAs.
Senior System Administrator
Senior System Administrator providing technical support and troubleshooting for internal employees in a global remote-first company. Working with various IT platforms and ensuring smooth operations.
Senior Workfront System Administrator – Marketing Operations
Senior Workfront System Administrator managing Adobe Workfront platform and enhancing marketing operations efficiency at KeyBank. Collaborating with teams to streamline workflows and improve project outcomes.
Senior Network and Computer Systems Administrator
Senior Network and Computer Systems Administrator managing server and network systems for Cayuse, ensuring operational efficiency and technical documentation. Training provided for tools and technologies used.
Senior Systems Administrator
Senior Systems Administrator managing Microsoft 365 and Entra platforms for a financial services company. Responsible for administration, security, and cloud modernization initiatives within enterprise environments.
Junior Systems Administrator
Systems Administrator responsible for maintaining Linux systems and automating tasks with containerization and infrastructure-as-code practices. Supporting production systems for a Government client.
IT Systems Administrator
IT Systems Administrator owning tech stack and supporting fully remote team at a fast-growing legal-tech company. Proactively solving problems and improving workflows with tech tools.
IT Systems Administrator, AI Analyst Intern
Intern supporting IT operations and AI development for Athletes Unlimited's inaugural softball season. Gain hands-on experience with real-world projects throughout a remote five-week program.
Teamcenter Systems Administrator II
Teamcenter Systems Administrator managing Teamcenter PLM environments within Siemens Xcelerator ecosystem for Accelint. Contributing directly to improving national security systems and infrastructure.
Procure to Pay Systems Administrator – Procurement, Contracting & Payment Services
Procure to Pay Systems Administrator at West Virginia University managing P2P systems administration and supporting user needs through application assistance and process improvements.
Senior Systems Administrator, HR Technology
Senior Systems Administrator managing HR technology solutions and optimizing Workday for Shake Shack. Collaborating with partners and leadership to enhance operational functions and reporting.