System Administrator III – Kiteworks Admin
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Job Description
File Transfer Administrator ensuring secure and efficient data transfer for customers in WS_FTP, KiteWorks and Box.com environments. Responsible for management, monitoring performance, and troubleshooting issues.
Responsibilities:
- Fulfill the role of a Subject Matter Expert (SME) for WS_FTP, KiteWorks and Box.com environments.
- Manage file transfer processes, account request administration, monitor performance and troubleshoot issues.
- Manage internal and external WS_FTP server resources, operations, support, and maintenance activities.
- Work alongside customers to ensure account management policies are in place.
- Collaborate with team members for daily operations in support of break-fix, data calls, and general support tickets.
Requirements:
- Bachelor's Degree and 5 or more years of experience, or an equivalent combination of education, training and experience.
- Proven experience in managed file transfer protocols such as FTP, SFTP and HTTP/S.
- Proficiency with Windows Server 2019/2022, TCP/IP, Active Directory and Azure cloud hosting.
- Strong troubleshooting and analytical skills.
- Knowledge with current technical standards, IT concepts, administrative tools, Backup and Recovery, Disaster Recovery.
- High degree of sensitivity regarding confidential information.
- Ability to pass a background and drug screening.
- Must have identification compliant with the Real ID Act at time of hire.
- Must be able to obtain and maintain a U.S. government security clearance.
Benefits:
- paid holidays
- paid time off
- 401k with employer match
- dental
- vision
- health insurance plans through the Federal Employee Health Benefits (FEHB) program
- life and disability benefits
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