Technical Program Manager – POS Platform Enablement
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Job Description
Staff Technical Program Manager leading large complex Byte POS deployments in domestic and international markets. Ideal for a seasoned program leader thriving in ambiguity and collaboration.
Responsibilities:
- Lead end-to-end delivery of **large-scale Byte POS deployments**, from planning through go-live and stabilization
- Coordinate across **Technology, Restaurant Operations, Finance, Security, Legal, Franchise teams**, and external partners
- Drive integrated program plans covering software, hardware, integrations, network readiness, training, and cutover
- Identify risks early, manage dependencies, and keep complex programs moving forward
- Adapt deployment approaches to meet **regional and market-specific needs** while maintaining consistency and quality
- Communicate program progress, risks, and decisions to senior stakeholders
- Capture learnings from deployments and improve repeatable rollout playbooks
Requirements:
- 8+ years of experience in **Technical Program Management or related roles**
- Experience with **POS, restaurant, or retail systems**
- Proven ownership of **large, complex technology deployments** in enterprise environments
- Strong technical fluency across **software systems, integrations, and infrastructure**
- Experience managing **global or multi-region programs**
- Demonstrated success influencing senior stakeholders without direct authority
- Experience working with franchise partners
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