Technical Project Manager
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Job Description
Technical Project Manager coordinating enterprise SRE projects for Upsun, a cloud application platform. Translating partner requests into prioritized initiatives and tracking infrastructure delivery.
Responsibilities:
- Serve as the primary coordination point for a strategic enterprise partner, leading status updates and managing expectations
- Keep Jira/Linear issue trackers accurately synchronized
- Translate customer requests and post-incident follow-ups into prioritized tasks for SRE, Security, and Product teams
- Track milestones, cross-team dependencies, and delivery risks across infrastructure, monitoring, and capacity planning initiatives
- Handle stakeholder meetings, project administration, and ticket follow-through to protect SRE focus time
- Establish flexible, pragmatic project tracking practices across the SRE organization
Requirements:
- 3+ years managing technical projects, program coordination, or customer delivery in software, cloud infrastructure, or DevOps environments
- Ability to balance formal enterprise-client expectations with a fast-moving scale-up environment
- Familiarity with cloud infrastructure, web hosting, Linux, and containers
- Ability to navigate ambiguity, clarify fragmented requests, and create accountability without over-engineering processes
- Excellent written and verbal communication skills with enterprise customers and senior internal stakeholders
- Background checks required
- Legally authorized to work in Canada
- Visa sponsorship unavailable
- Bonus: prior experience managing technical relationships or delivery for enterprise clients
- Bonus: experience bridging workflows across Linear and Jira
Benefits:
- Flexible PTO
- Comprehensive healthcare coverage
- Company stock options
- Professional development budget
- Office equipment budget
- Wellness budget
- Annual team gatherings
- Internet reimbursement
- Inclusive parental leave
- Remote work travel program
- Flexible, open, and inclusive work environment
- Accommodations during the hiring process
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