Technical Support Engineer
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Job Description
Technical Support Engineer providing leadership and expertise for Offshore Wind Turbine projects. Leading troubleshooting efforts and collaborating with teams to improve service operations.
Responsibilities:
- Providing technical leadership and expertise for service phase of Offshore Wind Turbine projects
- Acting as first contact for teams both in SOV and inside turbine to secure efficient interventions
- Creating and managing technical cases, work orders, and Non-Conformities (NCs) for instructions updates
- Supporting on Work Orders (WO) readiness defining priority
- Coordinating daily planning calls with offshore vessels to support execution planning
- Collaborating with design and technical support teams to develop troubleshooting guides
- Leading technical and operational improvements affecting main controller, HMI or SCADA functions
- Driving process improvements focusing on digitalization, data analytics, and EHS compliance
- Analyzing data for continuous improvement in operational safety and quality.
Requirements:
- 3 years of Offshore Wind Farm experience
- Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering
- Proven track record in wind turbine operation and troubleshooting is mandatory
- Strong understanding of wind turbine systems including electrical, mechanical, controls and network and communication systems
- Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges
- Experience with continuous improvement and quality tools applied to service operations
- Strong problem-solving, analytical, and interpersonal skills
- Flexibility, motivation, and ability to work under pressure with ability to manage multiple priorities simultaneously
- Strong communication, goal-driven and team-player skills
- Understanding of English language for global procedures.
Benefits:
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions
- company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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