Technical Writer
Posted 37ds ago
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Job Description
Technical Writer developing product documentation for DomainTools through collaboration with teams and hands-on testing. Ensuring user-centric and technically correct guides for a technology-focused audience.
Responsibilities:
- Create and refine technical content: Under the direction of your manager or a Senior Technical Writer, you will write, edit, and maintain high-quality documentation, including user guides, API references, and internal knowledge-base articles.
- Collaborate across teams: You will partner directly with engineers, product managers, and customer-facing teams to gather information, understand user needs, and ensure technical accuracy.
- Engage in hands-on product testing: You will actively use and test the product as part of the documentation process, ensuring our guides are not just technically correct but also practical and user-centric.
- Support internal documentation: You will contribute to team-specific documentation and process improvements that enhance our team's efficiency and impact.
Requirements:
- Excellent communication skills: Demonstrated excellence in written and verbal communication, in multiple genres. Writing and editing samples required.
- Technical background and enthusiasm: A background in technology, through education and/or experience. Demonstrated experience and passion in using, and ideally documenting, software-based technical systems.
- Experience writing user-centric technical content: Demonstrated experience authoring user-centric technical documentation for technical audiences. The topic doesn’t have to be cybersecurity, but you should understand how it relates.
- Experience with the following tools:
- ticketing systems (e.g. Jira)
- wikis (e.g. Confluence)
- versioning platforms (e.g. GitLab).
- GenAI (e.g. Gemini Code Assist)
- markup languages (e.g. markdown, HTML, AsciiDoc)
- Pluses
- Experience with a programming language and code editors (e.g. VSCode)
- Interest or experience with computer networking or Internet security
Benefits:
- fully paid medical, dental and vision insurance premiums
- 401k retirement plan with company matching
- basic life insurance
- flexible PTO
- additional well-being benefits
















