Technician, Contested Matters
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Job Description
Contested Matters Technician serving as a technical expert in life and health insurance. Conducting specialized research, analyzing requests, and ensuring legal compliance for various processes.
Responsibilities:
- Serve as a technical expert and provide support for your unit’s activities, assignments and processes.
- Conduct specialized technical research and analysis related to processes, information management and data processing.
- Analyze access to information requests, contact clients, review files and send them to the requester.
- Analyze subrogation requests, contact clients or their representatives and ensure collections.
- Ensure that the laws in effect are applied when processing access to information and subrogation requests.
- Complete preparatory work for legal proceedings.
- Take charge of subpoenas.
- Carry out benefit payments in the core business system.
Requirements:
- College diploma in a related field
- A minimum of three years of relevant experience with life and health insurance claims
- Knowledge of French is required for positions in Quebec
- Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Decision quality
- Situational adaptability
Benefits:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
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