Total Rewards Specialist
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Job Description
Total Rewards Specialist administering global benefits, compensation cycles, audits, and reporting. Supporting JumpCloud’s AI-powered unified IT management platform from India.
Responsibilities:
- Coordinate and execute end-to-end benefit enrollments and status changes across US and international platforms
- Generate and distribute benefit enrollment documentation and follow up with new hires
- Assist with administrative tracking and compliance for medical, parental, and maternity leaves
- Manage benefit terminations across carrier portals and ensure accurate insurance continuation notices
- Conduct compensation analysis, market benchmarking, pay equity checks, and salary range comparisons
- Support annual merit, bonus, and equity cycles through data preparation, validation, and system loading
- Assist with job leveling, job architecture, compensation structures, and salary bands/ranges
- Prepare self-billing schedules and forward approved premium invoices to Accounts Payable
- Research and resolve billing discrepancies with Payroll and insurance carriers
- Calculate benefit premium adjustments and coordinate monthly payroll deductions and contributions
- Support annual benefits enrollment and renewal periods, including multi-country census datasets and system configurations
- Coordinate insurance carrier paperwork, applications, and implementation forms
- Draft, edit, and localize employee communications and support benefits webinars
- Maintain Total Rewards documentation, process guides, FAQs, and employee intranet sites
- Support special projects such as system implementations, program redesigns, and vendor evaluations
- Perform benefits and compensation data validation audits across HRIS and vendor platforms
- Prepare recurring and ad hoc compensation and benefits reports for HR, Finance, and leadership
- Support compliance reporting and filings, including pay transparency and benefits compliance
- Process global pension and 401(k) contribution updates and adjustments
- Respond to employee benefits inquiries, resolve carrier access issues, and coordinate claims escalations
- Contribute to wellness campaigns and health initiatives
- Research and update international paid holiday calendars across the Americas, APAC, and EMEA
- Provide general administrative and analytical support across Total Rewards
Requirements:
- 1–2 years of experience in compensation, benefits, or a related HR function
- Ability and willingness to be available for calls in the evenings 2–3 days per week to align with US/Mexico team members
- Working knowledge of compensation fundamentals, including base pay, bonus, market pricing, and pay equity concepts
- Prior exposure to benefits or eagerness and ability to quickly master varied global statutory frameworks
- Strong proficiency in Microsoft Excel/Google Sheets, including VLOOKUPs, pivot tables, and data sorting
- Exposure to modern HRIS platforms; ADP preferred
- Meticulous document control habits using platforms like Egnyte and DocuSign
- High attention to numeric accuracy
- Absolute discretion regarding sensitive PII/PHI data
- Strong communication skills
- Must be located in and authorized to work in India
- Fluent spoken and written English
Benefits:
- Remote First work arrangement within India
- Opportunity to work with global teams across 15+ countries
- Professional growth and expertise-sharing opportunities
- Supportive board and seasoned executive team
- Equal opportunity employment
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