UKG WFM Technical Consultant – Independent Contractor
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Job Description
UKG WFM consultant delivering payroll and timekeeping implementations for HCM Unlocked clients. Managing complex projects, configurations, troubleshooting, and client relationships independently.
Responsibilities:
- Serve as the primary point of contact for assigned client implementations
- Proactively manage client relationships and deliver outcomes supporting long-term client satisfaction
- Communicate with clients and HCM Unlocked project stakeholders verbally and in writing
- Deliver assigned project milestones on schedule and drive implementations to successful completion with minimal oversight
- Manage schedule, tools, and methods across multiple concurrent client engagements
- Provide end-to-end UKG WFM implementation services
- Configure and implement payroll and timekeeping modules
- Troubleshoot and resolve system configuration issues and client-reported problems
- Manage multiple concurrent client implementation projects through completion within agreed timelines
- Provide regular project status updates and maintain clear client communication throughout the implementation lifecycle
Requirements:
- Expert knowledge of the full UKG WFM implementation cycle
- 3+ years of hands-on UKG WFM implementation experience
- Minimum 3 years of client-facing UKG WFM implementation services experience
- Expert knowledge of the UKG WFM Platform
- Experience with multi-entity, complex implementations
- Prior experience owning and leading multiple projects
- Strong communication and interpersonal skills
- Demonstrated organizational and time management skills
- Analytical thinking and strong numerical aptitude
- Ability to identify and resolve implementation challenges independently
- Ability to adapt to evolving project requirements
- Must operate independently using professional judgment, methods, and expertise
- Must carry own general liability insurance and, where required by applicable law, workers' compensation coverage
- Must execute an Independent Contractor Agreement including confidentiality, intellectual property assignment, and non-solicitation provisions
Benefits:
- Consultant is responsible for their own taxes, insurance, benefits, and work environment
- Right to perform services for other clients, provided there is no conflict of interest
- Hourly-rate compensation
- Independent work with control over schedule, tools, and methods
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