Ultrasound Sales Support Specialist
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Job Description
Sales Support Specialist driving efficiency and accuracy for GE HealthCare's Ultrasound field sales operations. Providing administrative support, resolving issues, and enhancing customer satisfaction.
Responsibilities:
- Partner with field sales team to resolve issues, assist with order submission, quote creation, change orders, concessions, and non-standard terms requests
- Coordinate workflow closures across all functional teams
- Drive commercial compliance by supporting legal escalation workflow activities; support any audits necessary including assisting with revenue risk mitigation during quarter close activities
- Drive continuous improvement on all related processes to ensure standardization and simplification
- Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness
Requirements:
- College degree OR High School diploma / GED and 2+ years’ experience in customer service or field support role
- Proficient in use of Microsoft Office
- Demonstrated ability to work under pressure against tight deadlines, with accuracy
- Willingness to work extended hours at quarter close
- Legal authorization to work in the U.S. is required.
Benefits:
- Professional development
- Competitive compensation
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