Vice President, Sales and Revenue Operations
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Job Description
VP leading sales and revenue operations for Consensus Cloud Solutions, a healthcare data exchange and digital cloud fax provider. Driving GTM strategy, forecasting, systems, deal desk, and enablement.
Responsibilities:
- Serve as a strategic advisor and sparring partner to the CRO/EVP of Operations and SVP of Sales
- Lead a team of 10–15 individual contributors and managers
- Partner with Sales, Marketing, and Services leadership to maximize go-to-market performance
- Own the strategic and operational success of the GTM organization across Rev/Sales Ops, Commercial Management & Deal Desk, Systems & Tech Stack, and GTM Enablement & L&D
- Define sales strategy, objectives, annual sales plans, quotas, and budgets
- Develop and improve GTM frameworks, processes, systems, organizational structures, and terminology
- Assess and refine sales processes to improve lead generation, qualification, conversion, efficiency, and productivity
- Establish KPIs and sales metrics and report on performance
- Develop sales/bookings and revenue/consumption forecasting models
- Provide reports, dashboards, insights, and recommendations to GTM leaders, executives, finance, and the board
- Develop revenue and capacity forecasts with FP&A and PTG
- Manage forecasting and lead-to-cash pipeline governance and cadence
- Manage and improve the deal desk, including RFPs, contracts, pricing, and order processing
- Align with Legal and Product Marketing to ensure compliant and scalable deal flow
- Design and administer sales compensation plans with HR and compensation teams
- Ensure adherence to company policies, legal requirements, and industry regulations
- Evaluate, select, implement, manage, and optimize sales technologies and CRM systems
- Maintain the technology stack based on usage and productivity metrics
- Oversee sales-tool training and adoption
- Develop sales training programs covering general skills, methodologies, and product knowledge
- Support continuous sales-team development with HR and Product Marketing
- Foster learning, skill enhancement, and growth across the GTM organization
- Lead change management and challenge legacy processes and culture
- Perform other assigned or requested duties
Requirements:
- Bachelor’s degree in business, sales, or a related field (Master’s degree preferred)
- 15+ years of proven experience in senior go-to-market, sales, revenue operations, or related roles
- Ideally 5+ years of leadership responsibility navigating the $100M–$500M revenue scale
- Proven track record managing Strategy/Ops and at least one of Deal Desk, Tech Stack, or Enablement
- Experience with SaaS and recurring revenue business models
- Proficiency in enterprise CRM systems such as Salesforce
- Proficiency in marketing automation tools such as Clay and Hockeystack
- Proficiency in advanced sales analytics/forecasting platforms such as Tableau
- Experience evaluating, implementing, and leveraging AI-driven sales technologies
- Familiarity with basic scripting and low-code/no-code platforms
- Strong cross-functional collaboration and relationship-building abilities
- Highly analytical and technologically savvy, with an AI-first approach
- Excellent communication and interpersonal abilities
- Knowledge of sales methodologies, strategies, and best practices
- Ability to manage, mentor, and scale a high-performing team of 10–15 direct and indirect reports
- Results-driven focus on sales bookings and revenue targets
- Must be able to sit for long periods and handle long periods of screen time
- Eligible for sponsorship: No
Benefits:
- Annual performance bonus
- Employee Stock Purchase Plan (ESPP)
- Enhanced time off packages
- Health and other benefits
- Fully remote work within the U.S.
- Onsite/hybrid option at Los Angeles headquarters
- Up to 5% travel to Los Angeles
- Reliable, high-speed internet requirement for remote work
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