Head of Revenue Operations
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Job Description
Head of Revenue Operations modernizing emnify’s Salesforce, forecasting, and revenue processes. Leading a global RevOps team for an IoT connectivity platform.
Responsibilities:
- Report to the VP of Business Operations and work closely with the CRO and Sales, Marketing, Customer Success, and Finance leadership
- Establish a single trusted pipeline view and forecasting cadence for Sales, Customer Success, and leadership
- Lead the transformation of emnify's Salesforce environment, including layout redesigns, Customer Success integration, deduplication, and platform connection
- Design and enforce the operational handover process between Sales and Customer Success
- Ensure territory planning and opportunity staging reflect the company's sales process
- Lead the RevOps team through an AI-first transition and develop its capabilities without adding headcount
- Own budgeting, commission design, and quarterly reforecasting processes
- Conduct cross-functional discovery conversations to map revenue from lead to renewal and identify revenue leakage
- Establish trusted metric definitions, a default leadership pipeline view, and a confident forecasting cadence
- Manage stakeholder priorities across Sales, Customer Success, and Marketing
Requirements:
- Track record in Revenue Operations or Sales Operations in a B2B SaaS or technology business, with direct experience owning forecasting, pipeline management, and cross-functional alignment
- Demonstrated people leadership, including managing a small team and helping team members grow
- Strong Salesforce competency and experience with a meaningful Salesforce migration, redesign, or integration project
- Experience running planning and compensation cycles, including budgeting, territory planning, quota setting, or commission design
- Experience operating as a strategic partner to senior leadership and contributing to QBRs
- Familiarity with HubSpot, Gong or comparable conversation intelligence tools
- Ideally, exposure to CPQ tools such as Salesforce CPQ or DealHub
- Experience with AI-first GTM tooling is a differentiator
- Coachability and enthusiasm for growth
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