Workers Compensation Product Specialist
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Job Description
Workers’ Compensation Product Specialist managing NCCI changes, SERFF filings, and compliance for MSIG USA’s commercial insurance products. Supporting product development, system implementation, and multi-state regulatory operations.
Responsibilities:
- Prepare, submit, and track Workers' Compensation rate, rule, form, and loss cost filings through SERFF and applicable state filing systems
- Coordinate with internal stakeholders and external filing partners to ensure timely and accurate filing submissions
- Draft responses to regulatory objections and information requests from state insurance departments
- Monitor filing statuses and maintain documentation supporting regulatory approvals and implementation activities
- Ensure regulatory compliance with state-specific Workers' Compensation requirements across all jurisdictions where MSIG USA writes business
- Monitor NCCI circulars, state bulletins, and independent bureau updates for impacts to MSIG USA products
- Coordinate the review and implementation of bureau loss cost, rating, rule, and form changes
- Partner with Actuarial to support loss cost multiplier filings, rate changes, and related regulatory submissions
- Maintain tracking tools and implementation schedules to ensure bureau changes are adopted within required timeframes
- Assist in evaluating regulatory and competitive impacts of bureau updates and market changes
- Support the development and maintenance of Workers' Compensation products, forms, endorsements, and rules
- Collaborate with Product Development and IT teams to draft and validate business requirements for policy administration system enhancements
- Participate in product launches, state expansions, and system implementation initiatives
- Assist with testing and validation activities related to product changes and regulatory updates
- Serve as a subject matter resource for Workers' Compensation regulatory and filing requirements
- Partner with Underwriting, Actuarial, Compliance, Legal, Claims, and Operations teams to support business objectives and ensure regulatory compliance
- Provide regular updates on filing activity, approval status, bureau changes, and implementation timelines
- Support internal and external audits by maintaining organized and audit-ready filing documentation
- Identify opportunities to improve filing processes, reporting capabilities, and workflow efficiencies
- Maintain filing procedures, templates, and documentation standards
- Support the use and enhancement of filing management tools and technology platforms
- Contribute to continuous improvement initiatives that enhance accuracy, productivity, and regulatory responsiveness
Requirements:
- 5-7 years of experience in Commercial Workers’ Compensation, Product Development, Regulatory Compliance, or State Filings
- Working knowledge of NCCI manuals, bureau processes, Workers' Compensation rating structures, and state regulatory requirements
- Experience using SERFF and state insurance department filing systems
- Strong analytical and organizational skills
- Excellent written and verbal communication skills
- Experience working with regulatory filings, bureau adoption projects, or insurance product development initiatives
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Experience supporting multi-state commercial lines insurance products
- Familiarity with policy administration systems, filing management platforms, and insurance product implementation processes
- Continuous improvement mindset and adaptability to regulatory change
Benefits:
- Comprehensive medical, dental, and vision coverage
- 401(k) with a generous employer match and profit-sharing contribution
- Wellness incentive program
- Life and accidental death and dismemberment (AD&D) insurance
- Flexible spending programs
- Short-term and long-term disability plans
- Paid time off program
- Paid charitable leave
- Paid parental leave
- Tuition reimbursement program
- Personal insurance (auto/homeowners) discounts
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