VP, Business Transformation
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Job Description
Vice President of Business Transformation leading a high-performing team at LoanCare. Driving enterprise-wide operational improvement and transformation initiatives with a focus on efficiency and scalability.
Responsibilities:
- Partner with the DSVP of Business Transformation and senior leadership to identify strategic opportunities that advance enterprise transformation objectives.
- Collaborate with operational leaders to generate and prioritize ideas that improve efficiency, reduce costs, and enhance customer and employee experience.
- Evaluate themes and trends across business lines to identify enterprise-level opportunities for standardization, scalability, and optimization.
- Contribute to the development and execution of the broader business transformation roadmap.
- Lead the identification, prioritization, and validation of improvement opportunities across multiple functions.
- Oversee the development of detailed business cases including financial analysis, ROI projections, and risk assessments.
- Ensure initiatives are rooted in data-driven insights and aligned with transformation priorities.
- Lead, coach, and develop a team of Business Process Analysts.
- Establish best practices for process mapping and continuous improvement.
- Foster a culture of innovation and accountability.
- Work closely with operational teams to understand processes and pain points.
- Partner with IT to enable technology solutions.
- Serve as liaison between business and technical teams.
- Align with enterprise change management framework.
- Drive execution and adoption of initiatives.
- Monitor progress and ensure value realization.
- Provide updates to leadership.
Requirements:
- High School Diploma or equivalent required.
- Bachelor’s degree or an equivalent combination of education and experience may be accepted in lieu of a degree.
- 10+ years of experience in strategy, operations, or transformation roles.
- 5+ years of experience leading and developing high performing teams.
- Demonstrated experience leading cross-functional initiatives.
- Strong business case development and financial analysis capabilities.
- Advanced analytical and problem-solving skills.
- Effective stakeholder management and influencing abilities.
- Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
- Experience collaborating with IT partners on business initiatives.
- Excellent written and verbal communication skills.
- Advance proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and Word.
Benefits:
- Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
- Time Off: Paid holidays, vacation, and sick leave
- Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
- Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Employee Recognition: Programs that celebrate achievements and milestones
- Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
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