Absence Consultant
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Job Description
Absence Consultant managing complex projects related to disability and absence management. Collaborating with client service teams and enhancing absence initiatives in the United States.
Responsibilities:
- Consult with internal sales and account management teams, as well as with external national account clients, on a wide variety of complex projects
- Serve as the project manager and day-to-day communication liaison with Brown & Brown Strategic Non-Medical Solutions client service and sales team members
- Create client deliverables and contribute to client management and business activities
- Participate in the creation of new intellectual capital
- Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects
- Assist with vendor capability reviews and annual RFI’s
- Manage client team expectations and raise appropriate issues to leadership for resolutions
- Develop a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects
- Contribute to the development of new tools and approaches
- Build and maintain library of Absence & Productivity projects, RFPs, templates, market data and other deliverables
- Author, contribute to, and help publish industry relevant white papers, newsletters, and support industry work groups with both publications and presentations
Requirements:
- BA/BS degree in a related field
- 5-10 years of experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage or carrier environment
- Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget
- Demonstrated success in managing client issues and relationships, including some experience in growing relationships with current clients
- Relevant experience related to compliance and quality assurance protocols around leave/disability administration/management
- Strong interpersonal and team skills
- Polished and well developed oral and written communication skills
- Self-starter attitude and ability to work with ambiguity
- Flexibility and proven ability to diagnose and resolve issues
- Strong analytical and creative skills
- Experience training/mentoring junior staff
- The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
- Strong knowledge of Microsoft Office Suite (Outlook, Excel, Teams, Word, PPT, Publisher) and Salesforce
- Availability to travel on an as-needed basis
- Group Insurance industry knowledge
- Strong background in disability insurance and absence management
- Strong interpersonal and communication skills, organizational skills, must be able to work independently; proven track record of success, must enjoy a fast paced, entrepreneurial culture.
Benefits:
- Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.
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