Accounts Receivable Customer Service Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Accounts Receivable Customer Service Specialist responsible for invoicing and collections at Dent Wizard. Ensuring timely payments and reconciliation within automotive reconditioning services.
Responsibilities:
- Manage the entire accounts receivable process, ensuring timely and accurate invoicing, collections, and reconciliations.
- Generate and issue accurate invoices to customers for completed services.
- Maintain and update customer accounts, ensuring accurate and timely payments.
- Effectively communicate with assigned delinquent customers via outbound collection calls.
- Record payments in the system and reconcile with outstanding invoices.
- Follow up on overdue accounts, communicate with customers to resolve payment issues, and ensure timely collections.
- Prepare and provide regular reports on the status of accounts receivable, aging reports, and cash flow projections.
- Perform monthly account reconciliations to ensure accurate financial records.
- Investigate and resolve any discrepancies or disputes with invoices or payments.
- Identify and implement improvements in the accounts receivable process for greater efficiency.
- Work closely with the finance team and other departments to ensure smooth operations and accurate reporting.
Requirements:
- High school diploma or bachelor’s degree
- 2-3 years of experience in accounts receivable or a similar role, preferably in the automotive or service industry
- Proficiency in Microsoft Excel and experience with accounting software (e.g., QuickBooks, NetSuite, or similar)
- Strong written and communication skills required.
- Strong organizational skills along with the ability to multi-task and prioritize.
- Prior collections experience is a plus.
- Strong attention to detail and problem-solving abilities.
- Ability to prioritize tasks and work under deadlines.
Benefits:
- paid time off
- medical
- dental
- vision
- 401k match (50% on the dollar up to 7% of employee contribution)
Similar Jobs
Payments Support Specialist
Payments Support Specialist resolving complex customer inquiries on EverCommerce Payments solutions. Collaborating with teams to improve customer outcomes and provide subject matter expertise.
Customer Service Agent, Level 1, English Speaking
Customer Service - Level 1 Agent providing technical support to clinical staff for a global Pharma company. Handling inquiries via phone, email, and chat in a remote setting from the Philippines.
Customer Support Adviser
Customer Support Adviser providing exceptional support and handling inquiries through various platforms. Engaging with customers to enhance their experience while resolving issues efficiently.
Customer Service Business Relationship Manager
Customer Service Business Relationship Manager at Carrier responsible for driving digital initiatives. Collaborating with stakeholders to enhance customer experiences and operational efficiency in service operations.
Customer Service and Sales Representative
Customer Service and Sales Representative handling customer inquiries and assisting individuals in understanding insurance options while working remotely. Grow your career with TTEC and become a Licensed Healthcare Insurance Agent.
Bilingual Customer Service and Sales Representative – Spanish-English
Bilingual Customer Service and Sales Representative helping customers understand insurance products. Joining TTEC's remote team to deliver exceptional customer service and sales support.
Customer Service and Sales Representative
Customer Service and Sales Representative handling healthcare insurance solutions for TTEC. Assisting customers with product selection and inquiries remotely.
Bilingual Customer Service and Sales Representative – Spanish-English
Bilingual Customer Service and Sales Representative connecting customers with healthcare solutions. Working remotely to solve customer issues and guide them through the sales process for insurance services.
Customer Support Manager
Customer Support Manager leading proactive support initiatives and team for Coinme's customer support organization. Managing strategies and systems to enhance customer interactions and efficiency.
Client Support Specialist
Clinical Support Associate assisting US clinical teams with technical issues on a health tech platform. Ensuring smooth client support operations in a fully remote setting.
Closing Support Specialist
Closing Support Specialist collaborating with clients and teams for mortgage servicing. Handling correspondence, quality audits, and training for home ownership support.
Phone Support Specialist
Technical Phone Support Specialist providing customer support and technical assistance in a call center environment for the healthcare industry. Engaging with medical device technology while not directly interacting with patients.
Customer Service Representative
Customer Service Representative managing client communications and CRM operations for a growing business. Requires strong English skills, with remote work from the Philippines.
Customer Service Agent
Customer Service Agent delivering best-in-class customer experience for rag & bone community. Acting as first point of contact for queries, ensuring outstanding service and shopping experience.
Spanish Customer Support Representative
Bilingual Customer Support Representative for Helpware handling inquiries for an international ticket marketplace. Problem-solving through phone, email, and social media while ensuring service excellence.
Manager, Customer Service – LTC Transactions
Manager of Customer Service for LTC Transactions at Genworth managing teams delivering high-quality customer service. Overseeing operations and driving performance for a customer-centric experience.
Customer Service Return Agent
Customer Service Return Agent at SIXT car rental ensuring top-notch rental experiences through customer engagement and vehicle management. Inspecting vehicles and completing transactions accurately while promoting additional services.
Customer Service Representative – Part time
Customer Service Representative for TTEC handling escalated calls and providing solutions. Remote position supporting customer experience and meeting performance metrics.
Bilingual Benefits Customer Service Representative – Spanish, French
Bilingual Benefits Customer Service Representative assisting Spanish or French speaking client members with enrollment services. Working remotely while maintaining high customer service standards in a virtual environment.
Bilingual Benefits Customer Service Representative – Seasonal
Seasonal Bilingual Customer Service Representative providing assistance to Spanish or French and English clients. Handling enrollments and customer service within a remote setting while safeguarding sensitive information.