Analyst, Default Referral III
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Job Description
Analyst managing accounts in pre-foreclosure status for investor compliance and regulatory adherence. Collaborating with various areas and preparing complex reports for operational status updates.
Responsibilities:
- Responsible for reviewing, analyzing and processing an assigned portfolio of accounts in pre-foreclosure status.
- Ensure the Foreclosure process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between the various areas in default and outside counsel.
- Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines.
- Responsible for ensuring compliance with directives, both verbal and electronic, from regulatory agencies, CFPB, GSE’s, investors and insurers for Default Services functional work groups.
- Review daily reports to ensure investor and Freedom Mortgage guidelines are met timely with respect to breach letters, foreclosure hold statuses, etc. to prevent fines & reduce errors found during investor audits.
- Review essential processes around FHA population including but not limited to HUD First Action Deadlines, Face 2 Face letters, Door Knock orders, breach letter and state required notice oversight.
- Lead and execute special projects for the department.
- Analyze & manage FCL timeline performance to ensure that no more than 10% of monthly case-load is past standard.
- Maintain Default Referral workflow inside of TEMPO.
- Load eligible loans in TEMPO for Default Referral Specialist to work.
- Conduct LoanServ testing for Project Design plans and provide feedback to IT Department.
- Create and send referral packages to Foreclosure counsel based on investor, insurer and Freedom Mortgage guidelines.
- Ensure that all cases in which Freedom Mortgage has exposure are escalated to management & In-house legal.
- Work closely with other default personnel (collections, loss mitigation, and REO) to ensure a seamless transition for loan accounts which move from one area of responsibility to another, for cross training purposes, and to assist other areas due to changes in workload and staffing.
- Follow up on all Foreclosure required actions monthly to ensure investor guidelines and monthly status requirements are met to prevent fines & reduce errors found during investor audits.
- Review of various current reports and assistance with identification of new reports, including ensuring department SLAs are met.
- Establish and foster a work culture at all levels within the operation which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability.
- Prepare files for internal and external audits including miscellaneous research, filing and mailing.
- Maintain regular and punctual attendance.
Requirements:
- Bachelor’s Degree from a Four (4) year College or University
- One (1) to two (2) years related experience and/or training
- Possess the ability to read and comprehend instructions, correspondence, memos, and work place policies.
- Ability to analyze, interpret general business periodicals, professional journals, procedures and governmental regulations.
- Possess the ability to write professional correspondences and speak effectively with other employees and/or customers.
- Present formal information in one-on-one and small group situations to customers and employees and respond to questions from groups of administrators, managers, employees, customers and/or the general public.
- Possess the ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry as well as apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to carry out detailed written and/or verbal instructions and solve problems involving concrete variables in standardized situations.
- Ability to define problems collects data, establish facts, and draw valid conclusions.
Benefits:
- Equal Employment Opportunity
- Reasonable accommodations for individuals with disabilities
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