Application Analyst, Epic Research
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Job Description
Application Analyst supporting healthcare technology solutions at Northwestern Medicine. Responsible for maintaining services and systems while collaborating with teams for improvements.
Responsibilities:
- Support and maintain assigned services and systems
- Works with team to monitor, analyze and plan upgrades
- Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements
- Executes project tasks as assigned
- Adheres to and enhances quality assurance standards, systems development and delivery methodologies
- Contributes to ongoing process to integrate end users requests with software functionality
- Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use
- Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
- Participates in on call rotation
- Contributes to the maintenance of application/technical documentation and architecture diagrams
Requirements:
- 2-5 years of experience in core discipline
- Bachelor's degree preferred
Benefits:
- tuition reimbursement
- loan forgiveness
- 401(k) matching
- lifecycle benefits
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