Application Engineer – ASEAN Region
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Job Description
Application Engineer providing technical support for Mecademic's robotic solutions in the ASEAN market. Responsible for demonstrations, training, managing customer relationships, and addressing technical challenges.
Responsibilities:
- Provide in-depth technical support and demonstrations for Mecademic's robotic solutions
- Handle objections and propose solutions to overcome technical challenges
- Answer technical questions and resolve issues related to product functionality
- Create and document PoC (proof-of-concept) projects
- Conduct training sessions to empower customers
- Develop resources to assist customers during the integration process
- Utilize CRM tools to manage customer relationships
- Travel within the ASEAN Region to represent Mecademic at trade fairs
Requirements:
- Bachelor's degree in Electrical, Mechanical, Computer, or Mechatronics Engineering
- Proven experience in a similar role, ideally in the robotics or automation field
- Fluency in English is required
- Proficiency in Malay, Vietnamese or Mandarin is a significant advantage
Benefits:
- Short travel within the ASEAN region
- Possibility of travel to India and/or China
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