Atendimento – Gestão de Projetos, Social & Digital
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Job Description
F2F, an integrated agency using AI in marketing, seeks Project Manager for client management and project organization. Role includes leading client relations and ensuring delivery quality.
Responsibilities:
- Conduzir o relacionamento com o cliente e liderar reuniões
- Estruturar briefings claros e bem organizados para os times internos
- Acompanhar cronogramas, entregas e garantir qualidade na execução
- Atuar como ponto de conexão entre as áreas envolvidas no projeto
- Organizar o fluxo de trabalho e garantir o cumprimento de prazos
- Atuar como responsável pela operação da conta no dia a dia
- Apoiar e acompanhar a atuação de analistas
- Garantir consistência entre o que foi planejado e o que está sendo entregue
- Atuar de forma proativa na identificação de problemas e propostas de melhoria
Requirements:
- 4 a 6 anos de experiência em atendimento, social media ou gestão de projetos em marketing
- Forte organização e gestão de tempo
- Capacidade de conduzir reuniões e interações com clientes com clareza
- Conhecimento em social media (conteúdo, métricas, formatos e dinâmica de plataformas)
- Noções de estratégia de conteúdo e análise de performance
- Capacidade de trabalhar com múltiplas demandas simultaneamente
- Familiaridade com ferramentas de gestão de projetos (Jira, Asana, Trello, Monday)
- Conhecimento de metodologias ágeis (Scrum, Kanban)
- Familiaridade com ferramentas de IA (ChatGPT, Claude ou similares)
- Perfil analítico e orientado a resultados
Benefits:
- Autonomia para execução dos serviços
- Trabalho remoto
- Acesso gratuito à Trilha de Conhecimento InquietaMENTE
- Parceria com Conexa (2 consultas mensais com psicólogos e 2 com nutricionistas)
- Parceria com Wellhub (Gympass)
- 23 dias úteis de recesso remunerado por ano, organizados ao longo do ano
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