Attorney Liaison
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Job Description
Attorney Liaison coordinating imaging requests, records, delivery, and client relationships for law firms. Supporting HIPAA-compliant legal imaging services at Capitol Imaging Services.
Responsibilities:
- Serve as the primary point of contact between the imaging company and law firms, attorneys, and legal professionals
- Act as the main liaison between attorneys, paralegals, and internal imaging teams
- Coordinate and schedule imaging services for legal cases, including medical imaging requests, record retrieval, and secure delivery of files
- Ensure compliance with HIPAA and other applicable privacy regulations
- Maintain accurate documentation of attorney interactions, requests, and case details
- Provide status updates and resolve issues promptly to maintain client satisfaction
- Collaborate with internal departments to complete imaging orders accurately and on time
- Educate attorneys and legal staff on company services, processes, and technology platforms
- Assist with billing inquiries and ensure proper invoicing for legal clients
- Identify opportunities to improve workflows and strengthen attorney relationships
Requirements:
- Bachelor’s degree preferred; legal or healthcare background a plus
- 2+ years in a liaison, client services, or legal support role
- Familiarity with medical imaging processes and legal documentation preferred
- Strong communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Proficiency in Microsoft Office and case management systems
- Understanding of HIPAA compliance and legal confidentiality standards
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