AVP, Process Optimization
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Job Description
AVP Process Optimization leading end-to-end operational process redesign and optimization at Ensemble Health Partners. Collaborating with executive leadership and various teams to drive scalability in healthcare revenue cycle.
Responsibilities:
- Lead the identification, redesign, and optimization of end‑to‑end processes across revenue cycle and operational functions.
- Establish and scale standard operating models.
- Drive measurable improvements in efficiency, quality, throughput, and cost through disciplined process design.
- Partner with Technology, Data, and Operations teams to leverage automation, analytics, RPA, AI, and emerging technologies to improve performance outcomes.
- Collaborate across Operations, Client Delivery, Technology, Finance, and Clinical teams to remove systemic blockers and enable sustainable execution.
- Establish clear governance, KPIs, and success metrics for optimization initiatives.
Requirements:
- Extensive experience leading process optimization, operational improvement, or transformation in a complex healthcare or regulated environment.
- Strong understanding of end‑to‑end revenue cycle or similarly complex operational systems.
- Demonstrated success driving measurable outcomes through process redesign and standardization.
- Executive‑level communication and stakeholder‑influence skills.
- Preferred Experience leveraging automation, analytics, RPA, AI, or machine learning to improve operations.
- Background in Lean, Six Sigma, or other continuous‑improvement methodologies.
- Experience working across multi‑client, multi‑site, or enterprise healthcare environments.
- Advanced usage of AI, success in translating AI into Business outcomes, and the ability to move teams from experimentation to scale.
Benefits:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Professional development opportunities including professional certification and tuition reimbursement.
- Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
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