Bilingual Dental Medical Receptionist – English, Spanish
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Job Description
Bilingual dental receptionist managing patient scheduling, insurance, payments, and records. Supporting remote U.S. dental practice front-desk operations in English and Spanish.
Responsibilities:
- Manage incoming calls, emails, and patient inquiries
- Schedule, reschedule, and confirm dental appointments
- Handle patient check-in and check-out
- Verify patient information and dental insurance eligibility
- Assist with insurance benefits, copays, deductibles, and patient balances
- Process payments and follow up on outstanding balances
- Coordinate appointment reminders and patient follow-ups
- Maintain accurate patient records and documentation
- Communicate with patients, dentists, hygienists, and other dental staff
- Maintain patient confidentiality and comply with HIPAA requirements
- Support general administrative and front-desk operations
Requirements:
- 3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice
- Strong knowledge of dental office workflows, scheduling, and terminology
- Experience with dental insurance verification
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficiency with computers and dental practice management systems
- Ability to work independently in a fully remote environment
- Fluent in both English and Spanish
- Experience with dental insurance verification and claims-related processes
- Experience using dental practice management systems such as Dentrix, Eaglesoft, Open Dental, Curve Dental, or similar platforms
- Previous experience working remotely in a dental setting (Must Have)
Benefits:
- Remote work arrangement
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