Bilingual Executive Assistant, Mandarin
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Job Description
Bilingual Executive Assistant at premier immigration law firm assisting with administrative tasks and client relations. Must be fluent in Mandarin and English for effective communication and support.
Responsibilities:
- Answer incoming client calls and emails with professionalism
- Screen inquiries and assist with scheduling appointments
- Respond to and engage with social media inquiries and messages in a timely, professional manner
- Manage calendars, organize mailboxes, route messages, and track deadlines
- Support the management team with daily operational tasks
- Perform accurate data entry to maintain organized and up-to-date internal records
- Engage with clients, business partners, and third parties
- Foster relationships and promote the firm's services
- Maintain accurate, organized, and up-to-date records
- Ensure smooth administrative and operational workflows
- Work closely with attorneys and team members
- Ensure seamless communication and client satisfaction
Requirements:
- Minimum of 2 years of experience in client relations, customer service, administrative support, or a related role
- Bachelor's degree in communications, business administration, or related field preferred
- Fluent in Mandarin and English, both written and verbal (required)
- Familiarity with CRM software, virtual communication tools, and scheduling applications
- Proficiency in Microsoft Office Suite, email management systems, and virtual collaboration tools
- Strong interpersonal skills, attention to detail, and ability to multitask
- Reliable internet connection and dedicated home office setup
- Familiarity with communicating through social media platforms such as Facebook, Instagram, WhatsApp, and other messaging applications.
Benefits:
- Remote Work: Enjoy the flexibility and comfort of working from your own home, eliminating commute time and increasing work-life balance.
- Holiday Pay: Contractors will receive holiday pay for all U.S. federal holidays observed by the firm.
- Performance-Based Bonuses: Earn additional income through bonuses tied to your performance.
- Periodic Remuneration Reviews: Regular reviews to ensure fair compensation and maintain team satisfaction.
- Professional Growth: Access continuous learning and development opportunities in a supportive and innovative environment.
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