Bilingual Healthcare Customer Service Representative – Spanish, English
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Job Description
Bilingual Healthcare Customer Service Representative supporting customer inquiries and issues remotely. Resolving customer issues and providing answers with compassion in a remote capacity.
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Requirements:
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
Benefits:
- PTO
- Tuition reimbursement
- Health and wellness incentives
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