Bilingual Legal Assistant
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Job Description
Bilingual Legal Assistant managing client intake process for law firm. Handling initial interviews in both English and Spanish to nurture potential client leads.
Responsibilities:
- Conduct initial intake interviews with potential clients in both English and Spanish.
- Systematically follow up with leads to move them through the firm's pipeline.
- Maintain and update the lead tracking spreadsheet with high accuracy.
- Bridge communication gaps for Spanish-speaking callers.
Requirements:
- Minimum 2 years of experience as a Legal EA or Intake Specialist supporting US-based law firms.
- Proven proficiency using MyCase (preferred) or similar legal case management software.
- Native or near-native fluency in both English and Spanish (written and verbal).
- Proven proficiency in managing lead tracking via Excel or Google Sheets.
- Exceptional phone etiquette and lead nurturing skills.
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