Bilingual Telehealth Counselor, French/English
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Job Description
Bilingual Telehealth Counselor providing brief solution-focused counseling services via phone/video. Working remotely from Quebec with clients to address mental health issues.
Responsibilities:
- Conduct comprehensive assessments of clients' presenting issues, develop a treatment plan to address identified problems, and facilitate referrals to ongoing treatment and/or community resources when clinically appropriate
- Provide eight 45-minute client sessions per day (60-minute appointment blocks total, including 15 minutes allocated for documentation)
- Work 20 hours per week and be available for occasional evening and/or weekend appointments
- Use brief, solution-focused interventions to address clients' presenting concerns
- Ensure the safety of clients at risk of self-harm or suicide
- Ensure that all clients are appropriately referred to ongoing care, when clinically indicated, using their health insurance and/or community resources
- Maintain documentation of all client contacts in the ComPsych system in accordance with established procedures
- Continuously develop professional knowledge by staying current with telehealth trends, effective treatment modalities, and evidence-based interventions
- Other duties as assigned
Requirements:
- Bilingual in English and French (Canadian) required
- Minimum of 3 years of clinical counseling experience required
- Master's degree in Social Work, Counseling, or Psychology required
- Independent clinical practice license required in British Columbia
- Experience in direct clinical services and solution-focused therapy
- Knowledge of treatment issues and EAP (Employee Assistance Program) services
- Excellent communication skills, strong customer service orientation, and sound clinical judgment
- Responsive, energetic, positive attitude, and professionalism, with demonstrated ability to manage multiple tasks concurrently and think critically
- High-speed internet connection and a quiet, distraction-free workspace required
- Ability to be recorded during trainings, meetings, and professional events
- Ability to remain seated or standing at a desk for extended periods while working at a computer
Benefits:
- Mental health and wellness programs
- Work-life services
- Organizational resilience
- Health navigation and advocacy
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