Genetic Counseling Assistant – Remote
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Job Description
Genetic Counseling Assistant providing administrative support in genetic testing results reporting for patients and genetic counselors. Collaborating with Genetic Counseling team to ensure accurate and timely delivery of test outcomes.
Responsibilities:
- Perform a variety of administrative tasks that require a high level of attention to detail and excellent customer service skills
- Contact patients and/or clients to obtain pertinent demographic information
- Responsible for performing administrative duties such as data entry and database/log maintenance
- Work with the Genetic Counseling team to manage results to be reported to patients through an innovative approach to providing genetic testing results
- Responsible for obtaining and distributing results to genetic counselors and ensuring that all results are distributed daily for reporting to patients
- Communicate with clients regarding patients whose genetic counselors were unable to reach
Requirements:
- Associates degree with 1 or more years experience in the healthcare industry such as a hospital or physician's office OR Bachelor’s degree with no previous experience
- Bachelor’s degree in Biology, Molecular Biology, or Genetics preferred
- 1 or more years experience working in a clinical genetics laboratory preferred
- 1 or more years experience working as a Genetic Counselor Assistant preferred
- Familiarity with genetic concepts
- Strong computer skills
- Proficiency with Microsoft Excel and MS Office Suite
- Strong multi-tasking ability with excellent attention to detail
- Strong verbal and written communication skills and excellent ability to listen and respond effectively
- Strong flexibility and the ability to manage and adapt to changing priorities quickly
- Strong project management skills
- Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems and make recommendations
Benefits:
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
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