Bilingual Telehealth Counselor – Mandarin Chinese/English
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Job Description
Bilingual Telehealth Counselor providing brief solution-focused counseling via telehealth. Role requires clinical expertise in mental health for clients in British Columbia.
Responsibilities:
- Conduct a comprehensive assessment of the clients’ presenting issues, establishes a treatment plan aimed at resolving identified issues, and facilitates a referral to long-term treatment and/or community resources when clinically appropriate.
- Maintain a caseload of 8 sessions per day of 45 minutes each (60 minutes in total with 15 minutes provided for documentation)
- Work 20-hours /week, and be available for possible weekend and/or evening hours
- Utilize brief, solution-focused interventions to resolve the clients’ presenting issue
- Ensure safety for clients who present at risk to harm self/others
- Ensure that all clients are properly referred to long-term treatment, when clinically appropriate, utilizing their benefit plan and/or community resources
- Maintain up-to-date documentation for all client contacts in the ComPsych system per established procedures and processes
- Continually strengthen professional knowledge base through review of trends related to telehealth counseling, effective treatment modalities, and evidence-based interventions
- Other duties as assigned.
Requirements:
- Bilingual Fluency in English and Mandarin Chinese Required
- Minimum 3 years of clinical counseling experience required
- Master's Degree in Social Work, Counseling or Psychology required
- Independent clinical license required for BC
- Experience providing direct clinical services and solution-focused therapy
- Knowledge of treatment issues and EAP services
- Exceptional communication skills, with a strong focus on customer service and sound clinical judgment
- Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
- Must have high-speed internet and workspace free from distraction, disruption or noise
- Ability to be on camera when attending work related trainings, meetings and/or events
- Must be able to sit or stand at desk for prolonged periods of time while working on a computer.
Benefits:
- Mental health & well-being programs
- Work-life-services
- Organizational resiliency
- Health navigation and advocacy
- Global support & response
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