Bookkeeper
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Job Description
Remote Bookkeeper managing invoicing, collections, reconciliations, and reporting for SKUTOPIA’s AI-powered robotic logistics platform. Improving finance operations while supporting merchant relationships and cash flow.
Responsibilities:
- Generate, issue, and track invoices to merchants/customers according to agreed schedules, pricing plans, and service usage
- Maintain billing accuracy by checking billed amounts against contracts, usage, price plans, discounts, and related terms
- Monitor outstanding accounts receivable ledgers and aging reports, and follow up on overdue invoices
- Work with merchants to resolve slow or withheld payments caused by billing inaccuracies, disputes, or other issues
- Identify root causes and liaise with Customer Success and Finance teams to resolve billing and payment problems
- Reconcile ledger entries, payments received, invoice adjustments, credits/refunds, and the general ledger
- Assist with month-end accounts receivable close tasks, including summaries, reports, and supporting documentation
- Maintain and improve billing/accounts receivable process documentation and templates
- Identify trends and implement improvements to reduce errors, manual workload, and payment delays
- Support ad-hoc Finance/Billing/AR projects, including merchant integrations, billing modules, and automation opportunities
- Collaborate with Customer Success, Sales, Finance, and Operations on billing readiness, merchant onboarding, service changes, and contract amendments
- Provide cross-functional reporting on outstanding AR, billing error rates, average days to payment, and dispute resolution status
- Contribute to continuous improvement within the Finance & Billing team
Requirements:
- Bachelor’s degree (or equivalent) in Accounting, Finance, Business Administration, or a related field preferred
- CA or CPA qualified, or actively pursuing the qualification
- At least 5 years of experience in accounts receivable, billing, or finance operations
- Experience preferably in a high-volume environment
- Detail-oriented, organised self-starter with strong ownership and problem-solving skills
- Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced, high-volume operational finance role
- Strong communication skills for interacting with internal stakeholders and external partners on billing and payments matters
- Ability to collaborate cross-functionally and work independently
- Strong proficiency in Excel or Google Sheets, including formulas, pivot tables, and handling large datasets
- Focus on data accuracy, cleanup, and process improvement
- Proactive mindset and willingness to learn new finance systems, ERP tools, and AI-enabled technologies
- Ability to adapt to process changes
- Ability to work Australian time-zone hours or overlap with a Sydney-based finance team
Benefits:
- Competitive remuneration package
- Opportunity to grow with a rapidly growing startup
- Breadth and variety in the role
- Supportive team environment
- Equal opportunity workplace welcoming people from diverse backgrounds
- Initial ‘getting to know you’ meeting to provide more detail about the role and answer questions
- Skills-based task and final interview as part of the hiring process
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