Business Analyst
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Job Description
Business Analyst supporting DCSA by analyzing business processes, gathering requirements, and developing documentation. Focused on improving operational efficiency and supporting IT modernization initiatives.
Responsibilities:
- Support DCSA by analyzing business processes, gathering requirements, and developing documentation to improve operational efficiency
- Work closely with stakeholders to identify needs, create workflows, and support IT modernization initiatives
- Develop process documentation, training materials, workflows, and procedural guides
- Conduct business process analysis and identify improvement opportunities
- Manage Six Sigma projects using DMAIC methodology
- Create metrics, templates, and tools for process improvement
- Utilize ServiceNow for business process tracking and reporting
Requirements:
- Bachelor’s degree (or higher) in a relevant field
- 5+ years in business analysis and requirements gathering
- 5 years writing and editing process documentation
- 5 years working with DoD programs and software development projects
- 5 years experience with Six Sigma projects
- 1–2 years experience with ServiceNow
- Strong analytical, documentation, and communication skills
- Secret security clearance
Benefits:
- Equal opportunity employer
- Reasonable accommodation for applicants and employees with disabilities
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