Care Coordinator II – Foster Care
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Job Description
Care Coordinator supporting foster-care youth ages 5–15 with behavioral-health needs at Centene. Coordinating care plans, outreach, referrals, and member services remotely across Missouri.
Responsibilities:
- Support care management activities and assigned member teams
- Perform member outreach telephonically or through home visits
- Document care and service plans and related activities
- Coordinate care with healthcare providers, community partners, members, and caregivers
- Respond to member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and other stakeholders to facilitate services and continuity of care
- Support service assessments and screenings
- Maintain member records according to state and regulatory requirements
- Identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
- Provide education on available benefits and resources
- Perform other duties as assigned and comply with policies and standards
Requirements:
- High School diploma or GED
- 1–2 years of related experience
- Ability to work remotely from home anywhere within the state of Missouri
- Availability Monday–Friday, 8am–5pm
- Ability to perform member outreach by phone and home visits
- Knowledge of care plans/service plans and member care needs
- Ability to identify needs and make referrals to Care Manager, community-based organizations, and Disease Manager
- Compliance with state, regulatory, contractual, and organizational requirements
Benefits:
- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity
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